Tung Tran

Tung Tran

Technical Support Engineer Level 2

Followers of Tung Tran105 followers
location of Tung TranHanoi Capital Region

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  • Timeline

  • About me

    Technical Support Engineer

  • Education

    • University of Science and Technology of Hanoi

      2014 - 2018
      Bachelor's degree Information Technology
  • Experience

    • Tek Experts

      Apr 2019 - Feb 2022
      Technical Support Engineer Level 2

      Fix all issues related to OBM/OMi in the specified enviroment ( Linux, Windows, CDF )Troubleshoot directly in the customer's enviroment by call and sharescreen sessionsIntegration with other ITOM products

    • Optimizely

      Feb 2022 - now
      CX Systems Specialist

      Work and customize as administrator for Gainsight, Zendesk and Salesforce

  • Licenses & Certifications