
Timeline
About me
Technical Support Engineer @ Action1
Education

University of north florida
2008 - 2009Bachelors communications, public relations
St. johns river state college
2006 - 2007Associate of arts - aa general studies
Experience

St. johns river water management district
Feb 2010 - Sept 2011Contractor
Palatka police department
Sept 2011 - Jun 2013Crime analyst
St. johns river water management district
Jun 2013 - Jan 2014Customer support technician (temporary)
St. johns river state college
Feb 2014 - Feb 2018It support coordinator
St. johns river water management district
Feb 2018 - Aug 2020Business support manager
Putnam county school district
Sept 2020 - Sept 2022Raan compliance facilitator
Forward thinking technology solutions
Nov 2022 - Mar 2024Service Desk Manager
Oct 2023 - Mar 2024Deskside Support Specialist
Nov 2022 - Oct 2023

Action1
May 2024 - nowTechnical support engineer
Licenses & Certifications

Hipaa awareness for business associates
Hippatraining.comAug 2023
Hipaa security
Hippatraining.comAug 2023
Dell client systems support and troubleshooting
Dell technologiesSept 2023
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