Mohammad Idham

Mohammad Idham

IT Services

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location of Mohammad IdhamJakarta, Jakarta, Indonesia

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  • Timeline

  • About me

    ID Management at Gojek

  • Education

    • Universitas Mercu Buana

      2014 - 2018
  • Experience

    • GROUPE IT LINK - IT Link System + IPSIS

      Jan 2018 - now
      IT Services
    • Gojek Tech

      Feb 2019 - now

      - Responsible for handling and resolving issues related to office IT especially BOD (e.g: laptops, printers, etc.)- Provide experience and satisfaction to IT service users- respond ticket (Using Freshdesk) about issues related hardware and software in Gojek HQ Office - Management license Microsoft Office 365 for eligible User- Maintain & store office assets (e.g: laptops, printers, mobile network devices etc.)- Ensure the network connection is running normally and escalate with the network team if there are obstacles- Collaborating with 3rd parties (all vendors related to IT infrastructure's needs)- Supporting the IT Infrastructure project- Provides user guidance / training on how to use tools related to work productivity such as Laptops, Printers, etc Show less

      • ID Management

        Feb 2021 - now
      • IT End User Support

        Feb 2019 - Nov 2021
  • Licenses & Certifications

    • CISSP Cert Prep (2021): 5 Identity and Access Management

      LinkedIn
      Aug 2021
      View certificate certificate