Dzuy DAO

Experience

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  Renault Group

  Jan 2007 - Jul 2007

  Project Owner Assistant

  - Supported the Project Manager by reviewing specs for the internal Rebilling tool,benefiting 100% of car dealers partners- Technical Acceptance- Gathered the users' needs and report them to the Project Manager

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  TotalEnergies

  Oct 2007 - Oct 2008

  IAM (Identity Access Management) Project Owner Assistant

  - Identified and trained 100% of the company Team Representatives to the IAM bestpractices- Provided functional support to all users- Wrote specs for the tool and work closely with the development team for continuousimprovement- Technical Acceptance- Reporting on the tool usage trends

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  LINKBYNET

  Apr 2009 - Jun 2013

  - Managed a team of 7 Project Managers- Managed the team KPIs, career management, and organization of trainings- Supervised the most critical projects and served as the Escalation point of contact- Worked with the Sales team on Pre-sales offers- As the President of the Sales committee, approved quotes and timelines before signingwith client- Achieved the ISO 20000 certification in collaboration with the QA/QC team- Managed the integration of the CRM tool (Microsoft Dynamics) Show less

  • Team Leader for Project Managers

    Apr 2011 - Jun 2013

  • Project Manager

    Apr 2009 - Apr 2011
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  Ubisoft

  Jun 2013 - Oct 2018

  EMEA IT Manager

  - Built online infrastructures for Ubisoft for the successful launches of:. AAA games (Ghost Recon Wildlands, Steep, The Crew). Just Dance 2016 / 2017 / 2018. Mobile games (Just Dance Now, CSI Hidden Crimes)- Expanded the team from 3 to 5 Linux Administrators and 1 Project Manager- Managed the team KPIs, career management, and organization of trainings for the EMEAregion- Transitioned the Project Manager in my team to the position of "Assistant to the CIO"

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  Ubisoft Singapore

  Oct 2018 - now

  APAC Senior IT Manager

  - Achieved a flawless Launch for Skull & Bones (AAAA game, budget of $200M) with 0 incidents- Organized and led War Rooms for key events (Open Beta, Insider Program, Launch)- Reduced hosting costs by 45% post launch- Successfully migrated to preferred infrastructure solutions, becoming the internal "Stateof the art"- Maintained an Availability of >99% since the launch- Implemented a 5-level Escalation Process- Organized and led Yearly Workshops with NCSA and EMEA partners and internal teams Show less