Shantanu Bhattacharya

Shantanu Bhattacharya

Team Leader

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location of Shantanu BhattacharyaThane, Maharashtra, India

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  • Timeline

  • About me

    Strategy, Growth & Transformation Leader

  • Education

    • South Indian Association High School

      -
    • University of Mumbai

      2000 - 2003
      Bachelor of Science (B.Sc.) Physics First Class
    • Welingkar Institute of Management

      2011 - 2012
      Post Graduate Diploma in Business Administration International Business Distinction
    • UCLA Anderson School of Management

      2022 - 2022
      Executive Leadership Program Growth & Transformation

      An executive learning program curated by TMTC and UCLA Anderson Graduate School of Management pertaining to Growth & Transformation from strategizing, ideation to execution

  • Experience

    • Wipro BPO

      Jan 2004 - Apr 2008
      Team Leader

      Managed an Inbound Customer Service team for a premier Health Insurance Engagement. Delivered excellent results in his roles as an Associate, Subject Matter Expert, Trainer & Team Leader.Led the Pilot project of Provider Rapid Resolution Expert. Can also be credited as the trainer for a Pilot project for different skill (queue).Sound Knowledge of US Health Insurance Industry (Involves HIPAA, Medicare, Medicaid & AARP)

    • Cognizant Technology Solutions

      Apr 2008 - Feb 2012
      Team Leader

      Led a Team of Pharmaceutical Market Intelligence process involving niche skill sets to deliver optimum results on a continual basis. Part of the core team involving, Due Diligence, Knowledge Transfer and Project SetupLed PEX initiatives (Lean & Six Sigma) to enhance functional quality. Shantanu is a Trained Six Sigma Black Belt Professional & was selected in the Pilot batch of 'Process Consulting Program' to be trained as process consultantShantanu was also hand picked for a CRM & MDM based project for a US based Pharmaceutical company. He assisted the Account manager in Transition, Due Diligence & Offshore Project Management Show less

    • Tata Consultancy Services

      Jul 2012 - now

      Domain Transformation - Life Sciences Domain Transformation - Life Sciences Business Analyst - Domain Transformation Life Sciences

      • Assistant General Manager

        Jan 2020 - now
      • Senior Manager

        Jul 2015 - Dec 2019
      • Manager

        Apr 2013 - Jun 2015
      • Assistant Manager

        Jul 2012 - Apr 2013
  • Licenses & Certifications

    • Academy Accreditation - Generative AI Fundamentals

      Databricks
      Jan 2024
      View certificate certificate
    • Generative AI for Business Leaders

      Google
      Feb 2025