Experience

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  Dod lodging – marine corps transient housing

  Dec 2015 - May 2016

  Desk clerk

  • Duties included accepting reservations, assigning rooms, issuing keys, posting charges to guest accounts, collecting payment, maintaining financial records, as well as providing over the phone customer service and Tier 1 IT Tech support for guest room Wi-Fi, cable television, and land line phones.• Received a rare, positive USG Interactive Customer Evaluation from a former guest for displaying outstanding customer service.

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  United states marine corps

  May 2016 - May 2020

  • Supervised the operator level maintenance and operation of data network and satellite communications equipment used to support air operations VIPs. • Enabled web services, email, voice, and video communications with highly mobile communications equipment consisting of three small ruggedized routers with integrated switches, web-cam enabled laptops, VoIP phones, and a VSAT.• Conducted joint branch training with the US Air Force in South Korea in order to better train and increase their operational readiness with the Hawkeye III Lite VSAT resulting in 100% of the team trained being able to effectively operate the system in order to meet their organizations communications requirement. Show less • Installed, operated, and maintained a deployed network for an air operations exercise in South Korea that consisted of 400 users using three different unclassified and classified networks in South Korea which required over 200 laptops, over 50 phones, 5 office printers, nearly a kilometer of fiber, a wireless point-to-point link, as well as a classified intelligence server. • During planning for a joint coalition exercise in South Korea, the data network was projected to take 72 hours to be brought online due to previous experiences from other planners. Within just four hours of arrival on site, three separate unclassified and classified data network services were established and had reach back to the enterprise network, well under the projected deadline. Show less • Graduated second out of 26 students with a final overall score of 92.45% at the Marine Corps Communications Electronics School.• Tasked with cabling of buildings and sites using fiber or copper media, deploying and managing data networks, monitoring networks using Solar Winds network monitoring software, as well as providing IT Tech support to the end users. • Provided network reach back to Georgia, USA from Japan for an F-35 maintenance system using routers, switches, and encryption devices. • Planned and created a training regimen based on prior training and personal experience with the goal of training new employees on Cisco equipment in order to help retain their previous training as well as deepen their understanding of networking as a whole. After instructing 180 hours over five weeks the new employees’ ability to deploy data networks was drastically increased, directly leading to their subsequent deployment and success while deployed. Show less

  • Radio Data Team Network Administrator Lead

    May 2019 - May 2020

  • Alert Contingency Task Force Network Administrator Lead

    Jan 2018 - May 2019

  • Network Administrator

    May 2016 - Jan 2018
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  Sevatec, inc.

  Jun 2020 - Mar 2021

  Network analyst

  Network Analyst is responsible for implementing and integrating DISA Teleport Program Office information systems.

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  Octo

  Mar 2021 - now

  It network engineer

  IT Network Engineer is responsible for implementing and integrating DISA Teleport Program Office information systems. Assists with the translation of business requirements into telecommunications (e.g., LAN, MAN, WAN, Voice and Video) integration designs. Provides interface support to telecommunications end users, telecommunications operations personnel, and telecommunications strategic program management. Monitors and responds to hardware, software, and network problems. Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance. Troubleshoots network systems when necessary and makes improvements to the network. Show less