Experience

• 

  Jk danceworks school of performing arts

  Jan 2001 - Jan 2004

  Managing director

  Founder. Finance and business planning, marketing and communications, HR, managing leased facilities.

• 

  Christchurch city council

  Jan 2003 - Jan 2009

  Business Improvement (end to end). Change Management. Membership systems and CRM design. Operational models. Facility access modelling. Internal and external communications.Information management, business analysis, statistics and reporting. Graphic design.

  • Business Advisor

    Jan 2007 - Jan 2009

  • Communications and Business Support

    Jan 2003 - Jan 2007
• 

  Poitear media

  Jan 2005 - Dec 2007

  Managing director

  Graphic design and brand consultancy. Custom IT Solutions. Event photography and video production. Customer experience, and journey mapping.

• 

  Christchurch city council

  Feb 2009 - Nov 2010

  Team leader business operations

  Building and managing a Business Improvement shared service.

• 

  Cycling new zealand

  Nov 2010 - Jul 2014

  Growth and diversification of membership and affiliations, club development, consolidation and implementation of communications systems.Building and maintaining key stakeholder relationships, targeted consultation, linking and prioritising findings against the annual plan. Identification and development of commercial opportunities to deliver sustainable revenue streams.Review and redevelopment of all membership and customer management systems.Management of all Major and National events. Growth of sustainable domestic competition. Show less

  • National Manager - Commercial and Events

    Apr 2013 - Jul 2014

  • National Manager - Sport

    Nov 2010 - Apr 2013
• 

  Blue walkingbird ltd

  Jul 2014 - Jul 2019

  Consultant. Continuous Improvement. Facilitation. Sponsorship. Service design. Sports Management Operational Modelling. Service Design. Sports Management.

  • Managing Director

    Jun 2014 - Jul 2019

  • Senior Consultant - Sport & Venues NZ

    Jul 2014 - Jun 2015
• 

  Christchurch city council

  May 2016 - now

  Leading the team in developing an organisational continuous improvement culture. Lean SixSigma. Kaizen. Design Thinking. Service Blueprinting;

  • Manager Continuous Improvement

    Jun 2021 - now

  • Continuous Improvement Specialist

    May 2016 - Jun 2021