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Ross Bartlett

Ross Bartlett

Managing Director

Followers of Ross Bartlett387 followers
location of Ross BartlettKaiapoi, Canterbury, New Zealand

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  • Timeline

  • About me

    Manager Continuous Improvement at Christchurch City Council

  • Education

    • University of Otago

      1991 - 1994
      BA and Post Graduate Diploma Classical Studies Distinction

    • University of Otago

      1988 - 1992
      Bachelor’s Degree Mathematics and Statistics

    • University of Otago

      1997 - 2004
      Doctor of Philosophy (Ph.D.)

  • Experience

    • JK Danceworks School of Performing Arts

      Jan 2001 - Jan 2004
      Managing Director

      Founder. Finance and business planning, marketing and communications, HR, managing leased facilities.

    • Christchurch City Council

      Jan 2003 - Jan 2009

      Business Improvement (end to end). Change Management. Membership systems and CRM design. Operational models. Facility access modelling. Internal and external communications.Information management, business analysis, statistics and reporting. Graphic design.

      • Business Advisor

        Jan 2007 - Jan 2009

      • Communications and Business Support

        Jan 2003 - Jan 2007

    • Poitear Media

      Jan 2005 - Dec 2007
      Managing Director

      Graphic design and brand consultancy. Custom IT Solutions. Event photography and video production. Customer experience, and journey mapping.

    • Christchurch City Council

      Feb 2009 - Nov 2010
      Team Leader Business Operations

      Building and managing a Business Improvement shared service.

    • Cycling New Zealand

      Nov 2010 - Jul 2014

      Growth and diversification of membership and affiliations, club development, consolidation and implementation of communications systems.Building and maintaining key stakeholder relationships, targeted consultation, linking and prioritising findings against the annual plan. Identification and development of commercial opportunities to deliver sustainable revenue streams.Review and redevelopment of all membership and customer management systems.Management of all Major and National events. Growth of sustainable domestic competition. Show less

      • National Manager - Commercial and Events

        Apr 2013 - Jul 2014

      • National Manager - Sport

        Nov 2010 - Apr 2013

    • Blue Walkingbird Ltd

      Jul 2014 - Jul 2019

      Consultant. Continuous Improvement. Facilitation. Sponsorship. Service design. Sports Management Operational Modelling. Service Design. Sports Management.

      • Managing Director

        Jun 2014 - Jul 2019

      • Senior Consultant - Sport & Venues NZ

        Jul 2014 - Jun 2015

    • Christchurch City Council

      May 2016 - now

      Leading the team in developing an organisational continuous improvement culture. Lean SixSigma. Kaizen. Design Thinking. Service Blueprinting;

      • Manager Continuous Improvement

        Jun 2021 - now

      • Continuous Improvement Specialist

        May 2016 - Jun 2021

  • Licenses & Certifications

    • Job Evaluator (SP10)

      Strategic Pay Limited
      Jun 2021

    • Prince2 Practitioner - Certification in Project Management

      AXELOS Global Best Practice
      Feb 2016

    • Lean Six Sigma - Green Belt

      Soarent Vision
      Aug 2017

  • Honors & Awards

    • Awarded to Ross Bartlett
      Claude McCarthy Fellowship (UK) Public Trust & Universities New Zealand 1998

  • Volunteer Experience

    • Chair Of The Board Of Trustees

      Issued by Woodend School Board of Trustees on May 2016
      Woodend School Board of TrusteesAssociated with Ross Bartlett