Experience

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  Momentum hub

  Oct 2009 - Feb 2013

  Sales manager

  I have been working for Momentum Hub and I have been an integral part of the development of the company. I have been a major part of growing the business from a company, which was made up of 5/6 sales staff to a team of 35.Achievements: I have helped Momentum develop into one of the UK’s largest (if not already the largest) coach hire companies. When I first started with the company we had a turnover of approximately £3.4 million. The company at the end of 2012 had a turnover of approximately £12.5 million. I have not only directly sold but also assisted my sales team in achieving this. Show less

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  Heathrow

  Feb 2013 - Feb 2020

   Managed and mentored the Security Managers and front-line operational teams within Security consisting of 10 Security Managers and 185 Security officers - identified their training and development needs. Focused on performance management, improving efficiencies, reducing staff-related issues via delivery of targeted training.  Ensured the needs of the business was regularly and effectively communicated to all relevant stakeholders. Interfaced with the Head of Security to ensure that the business targets for the Terminal was communicated and achieved in accordance with the agreed timelines. Managed security issues and/or emergency situations, ensuring the team responds swiftly and appropriately, and that written reports were prepared. Show less As a Security Manager at Heathrow Terminal 3, my primary responsibility was to line manage a team of Security Officers. I lead by example, coach and develop my team to consistently show the world the best of ourselves to achieve Heathrow's priority of delivering the worlds best service to our passengers. • I lead and directly manage the effectiveness of the Terminal Security Teams in all security related areas. • I deliver an efficient, courteous and compliant service to all passengers. • Support the implementation of the actions which will improve operational effectiveness and customer service. • Work in conjunction with the Terminal Security Manager, to ensure that the business targets for the Terminal are communicated and achieved in accordance with agreed timelines. • Monitor the performance of Security Officers, and maintain accurate records of their attendance/timekeeping, and provide management and guidance, as requested. • To ensure the "day-to-day" delivery of all aspects of Terminal Security. • To deputize for the Terminal Security Manager, when required. Show less

  • SECURITY OPERATIONS MANAGER

    Jan 2019 - Feb 2020

  • SECURITY MANAGER - COMPLIANCE

    Mar 2018 - Dec 2018

  • SECURITY MANAGER - COMPLIANCE

    Jan 2017 - Mar 2018

  • SECURITY MANAGER

    Feb 2013 - Dec 2016
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  Olive group (a constellis company)

  Feb 2020 - Aug 2021

  Aviation security manager

   Accountable for the daily operations of the security architecture of the airport - respond to security breaches. Provide clear leadership, mentorship and strategic direction to the security team. Ensure the production and execution of the daily plan for the team, ensuring all the passengers, staff, service and performance targets embodied within it are met.  Interface with the Airport Authorities in to link aviation with the government authorities. Provide Security related technical and subject matter expert advice – update on all incidents and the containment of investigations for a security breach.  Work collaboratively across the operation to deliver effective security.  Spearhead internal reviews of regulation, airport reviews, compliance, standard operational procedures, post orders, updated aviation regulations and Health and Safety documents. Oversee key HR functions including recruitment, training and internal promotions. Show less

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  G4s

  Sept 2021 - Mar 2022

  Airside security manager

   Leading the Managed Quarantine Service at Heathrow Airport. Accountable for the processing of all Red List passengers entering the UK through London Heathrow Airport. Managing the manning requirement based upon the daily operational requirements.  Ensuring all data is accurate and protected prior to sharing with DHSC (Department of Health & Social Care). Provide clear leadership, mentorship, and strategic direction to the security team. Work collaboratively across the operation to deliver effective security.  Provide daily operational reports and statistical analysis to the DHSC. Stakeholder engagement to enhance the passenger journey from aircraft to the MQS facility and Hotels. Show less

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  South western railway

  Apr 2022 - Oct 2022

  Station manager

   Successfully managed and oversaw operations at ten stations in the central region, ensuring optimal performance of all station staff. Implemented a coaching and mentoring program for all station staff.  Collaborated with the DFT (Department for Transport) to ensure compliance with all relevant regulations and met standards. Demonstrated dedication to upholding high station standards, resulting in a consistently clean, safe, and punctual service for passengers. Acted as the primary point of contact and leader for the central region during safety and service disruptions, effectively managing and resolving issues. Show less

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  Icts uk & ireland

  Sept 2022 - Jan 2023

  Security operations manager
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  Westminster group plc

  Jan 2023 - now

  • Compliance and Cargo AvSec Manager

    Jan 2024 - now

  • AvSec Manager

    Jan 2023 - now