
Tim Rahill
History Instructor

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About me
Program Manager at the Wake Forest School of Medicine: Dedicated to maintaining accreditation compliance for all programs & providing a seamless Leave of Absence experience for all students.
Education

American College of Education
2022 - 2023Master of Education - MEd Higher Education/Higher Education AdministrationActivities and Societies: Kappa Delta Pi Honor Society

Seminole State College of Florida
2001 - 2003Associate of Arts - AA Business Administration and Management, General
University of Central Florida
2003 - 2005Bachelor of Arts - BA Organizational Communication, General
Experience

Orange County Public Schools
Apr 2007 - Dec 2012History Instructor• Explained teaching concepts to 135+ students daily and taughtprofessional development courses to other teachers and colleagues.• Consistently earned Exceeds Expectations or Meets Expectations on myteacher evaluations.• Through state testing, I was awarded one of the highest TeacherEffectiveness Ratings in my final year.

Florida Realtors
Dec 2012 - May 2013Instructional Design Specialist• Worked within the Education Department and provided custom madecurriculum for 120,000 active members.• Developed courses for Realtors in a variety of subjects such as Finance,Designations, and Business Mgmt.• Implemented on-the-job-training & work-related education courses forassociation employees.• Responsible for maintaining all course related curriculum and performingyearly updates.• Direct liaison between the Florida State association and its instructionalfaculty members.• Facilitated live webinar courses using Cisco WebEx to multiple locations.• Lead teaching auditions and selecting panel members to find newinstructors.• Responsible for tracking Student Satisfaction through course evaluations.• While working with other Realtors, I had an opportunity to use theSalesforce application to keep track of customer requests as well as eachRealtor Instructor’s Teaching schedules. Show less

Pearson
Aug 2013 - Oct 2017• Help to train 2 Student Support Specialist (1 on each academicprogram) to help focus on retention goals, guide registration remindercalls and developed an SOP guide for program details and procedures.• Facilitate the overall direction, coordination, implementation, executionand completion of strategies for academic partners/ business leaders (UCMEd,UC-MLS.)• Responsible for forecasting term over term enrollments and keeping adetailed record of each semester’s results.• Leverage forecast to ensure projects are executed within budget.• Lead Cross Functional Meetings with the Marketing, Recruitment andStudent Support departments as well as the Academic Partners whichallowed for collaboration and facilitation of the program between alldepartments.• Reported the unique risks and opportunities present in each program toallow for yearly goals and ways to bring value to the academic partner.• Reconciled and invoiced both of my academic programs by making surestudent data for tuition matched what the academic partner charged andthat all discrepancies were eliminated. Show less • Provided administrative & student support for programs ranging from275- 575 students per semester for the University of Cincinnati. (UC-MEd,UC-MHA programs)• Consistently exceeded all program metrics and requirements for returningstudents including weekly talk time, student VCITA appointments, studentcalls, and contact rates.• In 2016 -top VCITA appointment setter in and was in the top 3 in Orlandofor overall contact rate on 2 separate occasions. • Helped all students who transitioned from the Certificate to Master’sprogram apply and led them through the Recruitment process.• Implemented new technology such as VCITA, Google Office, SurveyMonkey, Cisco Web Ex, and published welcome video webinars usingOn24, Screencast-O-Matic. Show less
Retention Manager
Nov 2016 - Oct 2017Program Coordinator
Aug 2013 - Nov 2016

Valencia College
Oct 2017 - Feb 2019Program DeveloperPartners with program teams on planning the development of new programs/existing programs.Conducts extensive research to support program development.Researches new program and revision options for PCE/AST programs.Moves programs from the development phase to the implementation and delivery phases.Prepares cost information, marketing materials, course descriptions for programs.Facilitates the instructor onboarding process.Identifies employer partners for new and existing programs. Show less

Wake Forest University Graduate School
Feb 2019 - Jun 2023• Key member of the Graduate School team who is responsible for the day-to-day operations of assigned graduate programs. Works with and supports graduate faculty and students in assigned graduate programs in marketing, admissions, recruitment, events management, onboarding/training compliance, communications, expense management, reimbursement, course scheduling, grading, graduation, & alumni tracking/communication. Responsible for 100+ graduate students spread across 4 graduate programs, with a mix of PhD and MS.• Implements each program's marketing and recruitment strategies: marketing budgets, refines annual budgeting needs, provides input & manages recruitment materials.• Orchestrate and conduct information sessions, graduate school fairs, and undergraduate college events and exhibits as a recruiter. Survey current students. Recruits and manages student ambassadors in assigned programs.• Assists the admissions process to plan and execute recruiting events, including hosting applicant visits; leverages knowledge to recruit students ideally suited to their programs.• Confirm the course schedule for each term, ensure classroom spaces are reserved and that recording is enabled and scheduled.• Prepares and distributes Graduate School-related communications to program faculty, staff, and students as directed. Manages form completion.• Assures student compliance with health, & conflict of interest/commitment; For clinical rotations, ensures affiliation agreements are approved and track “away” students' progress.• Tracks spending for assigned program budgets, & fields travel award requests.• Manages and updates Canvas pages and Libguides, supplies research information to Web team for new program faculty. Orients new students to available resources. Update program webpages.• Assess graduation readiness, validate ballots & defense, & ensure students complete exit requirements. Uploads milestones. Maintains alumni list of students. Show less • Collaborate with the Curriculum & Outcomes Manager, Director, Dean, and Program Directors, assists in operationalizing new degree programs in the Bowman Gray Graduate School• Lead efforts to fully document all Graduate School processes and operations, drives implementation of new policies into procedure, liaises with Office of Educational Institution Effectiveness to ensure that student handbook and graduate Bulletin are consistent with current policy• Sets the academic calendar and course schedules for each academic term with the guidance of the Curriculum & Outcomes Manager• Supply information on graduates to the survey of earned doctorates and the alumni office• Supports the duties of the Honor Council and Academic Grievance committees. Recruits committee members, attends and documents outcomes of hearings as the representative of the Graduate School• Liaises with the Carpenter and Z. Smith Reynolds Library staff to update Libguides, and to implement and maintain the Graduate School’s publication tracking• Perform other duties related to the mission of the Graduate School as assigned by the Curriculum & Outcomes Manager or Director. Show less
Program Coordinator I
Mar 2020 - Jun 2023Curriculum Development Specialist
Feb 2019 - Mar 2020

Wake Forest University School of Medicine
Jul 2023 - nowProgram Manager- Office of Education Institutional Effectiveness and Compliance• Provide support for all Accreditation, Unit, and Program Reviews conducted internally and externally.• Assist the Director of Education Intuitional Effectiveness with accreditation work.• Train teammates on how to utilize Watermark Planning and Self-Study program accreditation & assessment software.• Assists with implementing operational policies and procedures related to the program's functioning.• Prepares periodic analyses and reports reflecting progress and trends of ongoing projects/programs. • Identifies and anticipates potential issues and risks - Makes suggestions for improvement.• Assumes responsibility for the outcome of the program(s). Assists and supervises support personnel. • Manages data for applicable databases to produce outcomes information for quality reporting and operational initiatives.• Manage and update all School of Medicine websites related to the accreditation of all programs.• Oversee the planning, implementation, coordination, and evaluation of assigned projects. • Ensures that all aspects of the projects are conducted in accordance to the sponsor requirements, study contract, and timelines.• Ensures compliance with institutional and sponsor regulations and guidelines.• Maintain duty hour and clinical rotation reporting. • Assist the Director of Education Intuitional Effectiveness to develop new program proposals that guide operations.• Maintain website requirements for licensure requirements.• Manage report intake of the student learning environment and mistreatment reports. • Manage the Leave of Absence process.• Design forms, newsletters, web pages, and other tools as appropriate to ensure the success of assigned projects.• Arrange, implement, and facilitate team meetings to achieve results. Attend meetings with appropriate staff and faculty to provide and gather information. Show less
Licenses & Certifications

Six Sigma Yellow Belt
Forsyth Technical Community CollegeAug 2022- View certificate

Watermark Planning & Self-Study Certificate of Completion
WatermarkSept 2024 
HubSpot Academy Inbound Certified
HubSpotAug 2018
Volunteer Experience
Construction
Issued by Habitat for Humanity of Orange County on Jan 2007
Associated with Tim RahillVolunteer
Issued by A Gift For Teaching on Apr 2007
Associated with Tim Rahill
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