
Dorcas Aderibigbe
Student Assistant

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About me
Administrative Operations Manager | Digital Project Manager | Real Estate & Property Management Expert | Freelance WordPress Developer | Driving Efficiency & Digital Transformation
Education

Mercy Model College
2007 - 2012High School Arts Excellent
Eastern Mediterranean University
2013 - 2018Bachelor of Business Administration (B.B.A.) Business Administration
Cyprus International University
2019 - 2024Master of Business Administration - MBA Business Administration and Management, General
Experience

Eastern Mediterranean University
Feb 2016 - Feb 2016Student Assistant• Assisting new students with the registration process and providing guidance on university procedures. • Helping students get settled in by offering information about campus resources and services. • Coordinating the pick-up and allocation of rooms for temporary accommodation. • Providing support during orientation events, ensuring students feel welcome and informed. • Offering general assistance and addressing any questions or concerns from new students as they adjust to their new environment. Show less

Frontdreams Web Solutions
Jan 2018 - Mar 2018Intern
Digital Bananas Technology
Apr 2018 - May 2020• Collaborated remotely using tools such as BaseCamp, Salesforce, Trello, Confluence, Jira, G-Drive, G-Docs, GoToWebinar, and Telegram to manage tasks and communicate across teams. • Worked alongside PMO Analysts to ensure repository compliance and conduct document status inspections for projects and products. • Managed RAID (Risk, Assumptions, Issues, and Dependencies), ensuring that potential risks and issues were effectively identified, tracked, and mitigated. • Revamped reporting document templates to enhance efficiency and reduce redundancies in reporting. • Contributed to governance restructuring and framework modifications, improving operational processes and aligning with organizational goals. • Coordinated resource planning using ProjectManager.com, optimizing resource allocation and project timelines. Show less • Managed internal and external digital projects, including the optimization of payment processes and the digital transformation of customer touchpoints for a banking firm. • Led the direction, coordination, execution, and completion of projects, ensuring alignment with company strategy, goals, and deadlines. • Utilized project management tools like BaseCamp, Trello, Jira, and ProjectManager.com to track progress, manage resources, and ensure projects remained on time and within budget. • Developed and maintained work plans, adjusting as needed to meet evolving project requirements and stakeholder needs. • Coordinated cross-functional teams, ensuring collaboration and efficient delivery of project deliverables. • Contributed to key project management processes, including scope management, risk management, time management, budget tracking, and stakeholder management. • Ensured adherence to project standards and best practices, while providing onboarding and support for new team members. • Reported regularly to the steering committee on project progress, offering insights and recommendations to maintain business value throughout the project’s lifecycle. Show less -• Collaborated remotely using tools such as BaseCamp, Salesforce, Trello, Confluence, Jira, G-Drive, G-Docs, GoToWebinar, and Telegram to manage tasks, track project progress, and communicate with team members. • Managed, monitored, and controlled project timelines, budgets, and resources to ensure that objectives were met efficiently. • Reported regularly to the steering committee, providing updates on project status and offering recommendations to ensure continued business value. • Led and managed project teams, overseeing the full project lifecycle from concept to execution and deployment. • Coordinated and facilitated meetings, ensuring that all key stakeholders were aligned and project goals were clearly communicated. • Maintained meeting minutes and records, ensuring all decisions and action items were documented for future reference. Show less
Digital Product Portfolio Management Office Coordinator
Jul 2019 - May 2020Junior Digital Project Manager
Sept 2018 - Jun 2019Project Management Intern
Apr 2018 - Aug 2018

Dreams Estate
Oct 2020 - Oct 2021Real Estate Agent and AdministratorReal Estate Agent Responsibilities: • Client Relations: Assist buyers, sellers, landlords, and tenants with their property needs, conduct viewings, negotiate deals, and maintain relationships to generate leads. • Property Marketing: List properties on websites and social media, create compelling descriptions, and execute marketing strategies to attract clients. • Transaction Management: Guide clients through buying, selling, or leasing, prepare contracts, ensure legal compliance, and coordinate with lawyers and financial institutions.Administrator Responsibilities: • Office Management: Handle correspondence, scheduling, and organize client and property databases. Prepare documents like leases, contracts, and financial reports. • Landlord and Tenant Coordination: Resolve inquiries, schedule maintenance, and provide property updates to landlords. • Financial Administration: Collect rent, manage records, assist with budgets, and generate financial reports. • Compliance and Records: Ensure compliance with regulations and maintain organized property and client records. Show less

Quick Space Investments and Estate Management
Oct 2021 - nowAdministrative Operations Manager-Team Leadership: Supervised and led administrative personnel, including recruitment, training, and performance management.-Office Operations Management: Managed day-to-day office operations, developed and implemented policies and procedures, and optimized workflows to enhance productivity.-Effective Communication: Served as a primary point of contact for internal departments, external stakeholders, and landlords, fostering positive relationships and resolving issues promptly.-Landlord Relations: Cultivated and maintained positive relationships with landlords, ensuring effective communication, addressing concerns, and facilitating lease agreements and renewals.-Record-keeping and Documentation: Maintained accurate records and documentation related to property management, including leases, contracts, and financial records.-Financial Management Support: Assisted with budgeting, invoicing, accounts receivable, and accounts payable tasks, ensuring accuracy and compliance with financial regulations.-Property Maintenance Coordination: Coordinated property maintenance and repairs, liaising with contractors and ensuring timely completion of work to meet tenant and landlord needs.-Tenant Relations: Addressed tenant inquiries, concerns, and complaints professionally, maintaining positive relationships and ensuring tenant satisfaction.-Compliance and Regulatory Oversight: Ensured compliance with relevant laws, regulations, and industry standards, staying updated on legal requirements and implementing necessary measures.-Project Management: Managed special projects and initiatives, coordinating cross-functional teams and tracking progress toward objectives.-Continuous Improvement: Identified opportunities for process improvement and implemented changes to enhance efficiency, productivity, and customer service. Show less

Mielp Digital Solutions
Jun 2023 - nowWordpress Website Developer• Designing and developing WordPress websites tailored to client needs, focusing on user experience, mobile responsiveness, and SEO optimization. • Customizing themes and plugins to deliver unique functionality, ensuring websites align with client branding and objectives. • Integrating essential e-commerce solutions, content management systems, and third-party tools to enhance website capabilities. • Collaborating closely with clients to gather requirements and offer expert guidance throughout the design and development process. • Managing multiple client deadlines and delivering projects on time and within budget. • Providing ongoing support and maintenance, including website updates, security monitoring, and troubleshooting to ensure optimal performance. • Implementing best practices in SEO and website performance optimization to improve site visibility and load speeds. • Delivering training and documentation to empower clients to manage and update their content independently. Show less
Licenses & Certifications
- View certificate

Six Sigma Yellow Belt
6sigmastudyDec 2018 - View certificate

DevOps Foundations: Lean and Agile
LinkedInJan 2019 - View certificate

Learning PRINCE2
LinkedInFeb 2019 - View certificate

SCRUM MASTER ACCREDITED CERTIFICATION™
International Scrum Institute™Dec 2018 - View certificate
.webp)
Project Manager Accredited Certifcation™
International Organization for Project Management™ (IO4PM™)Jan 2019 - View certificate

Enterprise Design Thinking Practitioner
IBMJun 2020 - View certificate

Become a Project Manager
LinkedInMar 2019 - View certificate

Scrum: The Basics
LinkedInJul 2019 - View certificate
.webp)
Scrum Fundamentals Certified (SFC)
SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)Dec 2018 - View certificate

Learning Digital Business Analysis
LinkedInJan 2019
Volunteer Experience
Administrative Assistant
Issued by Lily In The Mire Foundations on Jan 2017
Associated with Dorcas AderibigbeLiberian
Issued by The Redeemed Christian Church of God, on Jan 2016
Associated with Dorcas AderibigbePraise Team Secretary
Issued by The Redeemed Christian Church of God, Shekinah Parish on Jan 2014
Associated with Dorcas Aderibigbe
Languages
- enEnglish
- tuTurkish
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