Yeshwanth A

Experience

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  Softtek India pvt ltd

  Jan 2022 - now

  Software Associate

  Supported enterprise applications across various departments by managing incidents (reduced by 15%), change requests (handled 20+ per month), and performance optimization (improved system efficiency by 10%).Performed application maintenance, including patch management (reduced security vulnerabilities by 25%) and configuration adjustments, ensuring 99.5% system uptime and minimal downtime.Collaborated with business stakeholders to gather system enhancement requirements, leading to a 20% improvement in system functionality and coordinated with development teams to successfully implement 95% of the proposed solutions.Assisted in disaster recovery planning, including testing, which improved business continuity readiness by 30% during critical incidents or system failures.Generated detailed incident reports and facilitated follow-up meetings, resulting in a 15% increase in transparency and contributing to continuous improvement in process efficiency. Show less

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  Softtek

  Oct 2022 - now

  • Software Associate

    Oct 2022 - now

  • Software Associate

    Oct 2022 - now