Koyna Nath

Experience

• 

  Hindustan Petroleum Corporation Limited

  Jun 2018 - Jun 2018

  Intern

  In continuation of the thermal printing report during the course seminar, during the internship, closely monitored the printing process of the labels on the lube drums and carried out a comparative analysis of two major forms of printing methods that could be used to print labels and on the PVC bottles - Direct Thermal (DT) Printing and Continuous Inkjet (CIJ) Printing via SWOT Analysis to understand which among the two would be a better option to use in the future to avoid counterfeiting by retailers and affordability of the printers to use in high volume production. Show less

• 

  Domino’s Pizza UK & Ireland Ltd

  Sept 2022 - Jun 2024

  Managed day-to-day operations of the whole store while working in close contact with the store and area manager.Kept records of all the food supplies, finances and inventories at the end of the day, cross-trained team members to enhance proficiency in the work.Assisted and strategically prepared the game plan during the rush hours to maintain the high quality customer service, actively looked out to the customer queries and concerns and followed up to them. Expertly committed to high-quality standards when delivering freshly prepared orders in a fast-paced work environment.Successfully managed customer orders and queries, cleanliness of the store, and kept up with the food hygiene and safety standards.

  • Shift Manager

    Feb 2024 - Jun 2024

  • Team Member

    Sept 2022 - Jan 2024
• 

  Inditex

  Jun 2024 - Sept 2024

  Sales Assistant (Pull & Bear)

  Managing customer inquiries, complaints, and returns, ensuring a positive shopping experience and fostering long-term loyalty. Maintaining optimal inventory levels and up-to-date sales records, minimising overstock and out-of-stock situations. Collaborating with team and marketing to accurately represent products and support store management with administrative tasks.

• 

  OVO

  Sept 2024 - now

  Zero Carbon Living Advisor

  Providing exceptional customer service and building relations with customers via phone, email, and web chat by resolving queries efficiently and promoting OVO's products to support Zero Carbon Living.Taking ownership of squad success by helping teammates, contributing to meetings, and driving continuous improvement initiatives.Managing daily responsibilities actively, ensuring team objectives were met while fostering professional development and knowledge sharing.