Lori Heiser, CWCP

Experience

• 

  Merry Maids

  Apr 1988 - Mar 1997

  Office Manager
• 

  Lockton

  Jul 1997 - now

  Claims Cost Control Consultant

  •Assist clients with achieving significant cost reductions through design, development and implementation of cost control programs and processes.•Develop project proposals, identify resources and manage full scope of projects in a multitude of company industries.•Compile data, develop and implement corrective strategies and procedural improvements for client's post-injury management programs and processes.•Review operational policies and procedures. Identify deficiencies and recommend options to improve operational efficiency.•Prepare loss trend analysis, reports and presentations.•Present recommendations to mitigate organizational inefficiencies. •Consult and develop training materials and conduct training for multi-level personnel on proven cost containment strategies.•Travel to client locations throughout the United States.•Recruit, interview, hire, train, supervise, motivate and assess performance for direct reports.•Provide leadership to maximize departmental performance, achieve goals and contribute to overall company success.•Allocate staffing resources to perform multi-discipline duties required for oversight of departmental operations. Show less