Jason Taylor

Experience

• 

  Texas Department of Assistive and Rehabilitative Services

  Jan 2009 - Jan 2014

  Office Administrative Assistant to Office for Deaf and Hard of Hearing Services. Serving as a Rehabilitation Assistant for Rehabilitation Services in Houston. Managing caseload budgets, weekly reports review to maintain compliance on case management, records management, maintaining vendor contacts and customers, referral services to and from vendors, and using excel spreadsheets to use as a tool for open records, paying bills, and receiving invoices and reports ready for payments.

  • Office Administrative Assistant

    Jan 2013 - Jan 2014

  • Rehabilitation Assistant

    Jan 2009 - Jan 2013
• 

  CAAG - Communication Axess Ability Group

  Jan 2014 - Jan 2017

  Hearing Loss Resource Specialist

  Served as HLRS in the Austin area and 26 counties to educate clients about assistive technology, empowerment to the clients in communication strategies, consulting one on one with clients, maintain contact with clients on progress with their needs, establish new connections for referral services, and meeting monthly goals.

• 

  ClearCaptions, LLC

  Jan 2017 - Jan 2019

  Territory Sales Representative

  Served as territory rep in the Dallas-Ft. Worth region in the active senior community to educate them about the caption phone technology program, provided one on one training on how you to use it, maintained contact and referral services, established connections with healthcare providers, audiologists and hearing aid dispensers, and Vocational Rehabilitation services. Maintained monthly goals. Used Salesforce for database entry for customers, inventory control and vendors.

• 

  Aimbridge Hospitality

  Jan 2019 - Jan 2020

  Night Auditor

  Served as a hotel night auditor at Homewood Suites and DoubleTree properties and to maintain nightly audit duties inputting data in excel spreadsheet and send to management, maintained monthly inventory control, assisted with accounts with director of sales for potential referrals, and managed audit duties in property management system, and guest services to check in/out guests; acted as manager on duty overnight.

• 

  Texas Workforce Commission

  Feb 2020 - Mar 2023

  I provide expertise and overseeing the purchasing process for vehicle modification, home modification, durable medical equipment, and equipment assessment for complex rehabilitation technology customer needs. Along with that, I also provide training, consultation, and technical assistance to staff, management, providers. Plus assessments, justification of budget estimates for customer cases. Served as a Rehabilitation Assistant for Texas Workforce Solutions Vocational Rehabilitation Services in Plano. Managed caseload budgets, weekly reports review to maintain compliance on case management, records management, maintained vendor contacts and customers, referral services to and from vendors, and using excel spreadsheets to use as a tool for open records, paying bills, and receiving invoices and reports ready for payments.

  • Assistive Technology Specialist

    Mar 2022 - Mar 2023

  • Rehabilitation Assistant

    Feb 2020 - Mar 2022
• 

  State Farm

  Mar 2023 - Oct 2023

  Claims Associate

  Helping our customers recover from the unexpected, and explaining the claims process while providing Remarkable® service. This includes:Answering inbound calls and making outbound calls to customers within a fast paced, call center environmentSupporting our customers through personalized, caring, and simple interactionsProactively investigating claimsApplying policy coverage Accurately documenting claim files

• 

  Sorenson Communications

  Oct 2023 - now

  Deaf and Hard of Hearing Technology Specialist