Shimi Schwartz

Experience

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  Ateka Engineering and Technology

  Nov 1993 - Aug 1995

  Application Engineer

  • Configured operators screens and control modules of process control systems (Foxboro)• Supported installed systems at customer sites (e.g. Dead Sea Works, Haifa Chemicals)• Presented pre-sale demos and conducted customer training

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  Bank Hapoalim

  Apr 1996 - Oct 2000

  Software Engineer and Team Leader of the Dept. of Industrial Management

  • Lead analysis and development of Management Information Systems• Converted FTE modeling programs to client/server architecture (VBA, Access, Sybase, SQL)• Generated reports for the high management of the bank and supported GUI users• Managed two employees

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  Amdocs

  Oct 2000 - Oct 2001

  Development Team Leader for TDC project

  • Managed the application's software development and business rules implementation• Analyzed customer’s requirements and prepared design documents• Created a project work plan for managing twelve employees

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  T-Mobile

  Oct 2001 - Jul 2004

  Billing Mediation Consultant (by Amdocs)

  • Problem Manager - managed the system's defect list, coordinated patch deliveries• Consulted the customer’s business analysts, testers and production operators regarding the system’s functionality• Analyzed Acceptance Test and Production defects• Conducted training sessions and demos on new software versions• Handled various implementation and testing tasks such as creation of new formats using RBMS, analysis of Revenue Assurance issues and performance testing

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  Amdocs

  Jan 2005 - Dec 2009

  • Leader of solution design of new order management projects in complex environments and across lines of business• Responsible for creating high level solutions based on customer business requirements • Presented end-to-end solutions to IT, Marketing and Care representatives in frontal sessions• Analyzed solution gaps and estimated implementation and customization effort• Integrated the solution with systems like CRM, Billing, Provisioning, Self Service and Inventory Management• Produced high level design documents that covered the project scope including product and process modeling, screens and interfaces design Show less • Responsible for implementing product models and business rules in product catalog • Responsible for implementing order workflows using process manager• Managed software change requests including analysis, design and effort estimation• Lead a team of three business analysts - assigned and prioritized tasks to ensure delivery on time and quality• Consulted other projects in various issues like product catalog and billing integration• Participated in core product design reviews Show less

  • Order Management Product Solution Architect

    May 2007 - Dec 2009

  • OMS Product Group Leader for TELUS project

    Jan 2005 - Apr 2007
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  Vodafone

  Jan 2010 - Jul 2010

  Ordering and EPC Architect (by Amdocs for HP)

  • Represented HP/Amdocs in project architecture discussions around migration, major use cases, handling customer entity, clearing of errors and product modeling• Contributed for creating solutions for major design issues, and coordinated them between Amdocs Delivery group, HP and Vodafone (4 months stay onsite)• Reviewed Master Solution Concept (MSC) and System Solution Concept (SSC) documents, and supported solution design sign-off• Lead feasibility, analysis and estimation of change requests on behalf of HP, and contributed to establishing a change request process in the project Show less

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  Shimi Schwartz Enterprises INC

  Aug 2010 - Dec 2016

  Owner

  • Provided IT consulting services • Focused on solutions for telco BSS/OSS• Specialized in Amdocs products and solutions

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  TELUS

  Jan 2011 - Feb 2015

  • Functional lead of a web based sales system for agents in corporate stores, retail outlets and external dealers• Focal person for analysis, testing and support activities for this critical system from its initiation, through development and during launch to production • Analyzed functional requirements, prepared use cases and worked on change requests with multiple project managers in the organization (around 10 projects in 4 major releases and up to 6 minor releases per year)• Managed the defects triage for the system during various QA cycles (AT, PT, UAT) by conducting daily meetings with QA teams, internal developers and 3rd party vendor resources to get them fixed, tested and deployed in a timely manner • Supported software releases deployment to production till successful completion Show less

  • Business System Analyst Lead - Channel Sales Systems

    Jan 2012 - Feb 2015

  • Business System Analyst Lead - Order Processing

    Jan 2011 - Dec 2011
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  Amdocs

  Jun 2015 - Aug 2017

  Solution Manager / Lead Product Owner

  • Managed the solution design of a BSS/OSS transformation program at NetlinkTrust (NLT) Singapore's fibre optic infrastructure company• Lead Product Owner (agile project development) of an order management web based application in complex business transformation programs of telecommunications giants like AT&T Mexico (Mobile) and Telefonica Galaxy (Wireline)

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  Cal (Israel Credit Cards)

  Dec 2017 - now

  Integration Project Manager

  • Managing the company's core system integration with internal and external interfaces as part of a large scale technological transformation program