Experience

• 

  Orange

  Apr 2006 - now

  - total process redefinition and transformation: implementation of reusable boxes in Orange stores replanishment process- implementation of processes heading Orange to be an „Online centric” and Omnichannel company: - order online, pickup in store - order in POS, pickup somewhere else (courier, parcel locker, in store) - transformation change of products management available for different sales channels - new visualisation of products at POS sales system - SAP implementation business leader – purchasing, sales and Orange Central Warehouse Show less Leading a team of Senior Project Managers running the most complicated, strategic business projects in the company, implementing new technologies, solutions, brands and products:- Orange Finance offer development,- PLI - new standard of number portability process implementation covering all mobile and fix operators as well as UKE ( Polish Government entitity regulating Telco market),- New Prepaid Vouchers standards,- On-line transformation programm: IT/Portal/Sales/Customer Care platform implementation.Apart from managing the team, leading international projects in co-op with Orange Group (France, Spain, UK, Romania etc.), as highly experienced Senior Project Manager working ~70% of time in english:- RCS ( Rich Communication Suite) - new messaging telco standard implementation, taking part in creating universal RCS profile in co-op with Google,- VoLTE (Voice over LTE) and Wifi calling - new mobile voice telco standards implementation. VoLTE implemented as first operator on PL market. Show less Project management- imlementing and managing new technology - telecommunication products. Coordination of all business units engaged in new telco product implementation - Marketing, Portal, Social Media, IT, Technical, Billing, Customer Care, Legal, On-Line and Off-Line Sales etc.Implemented/commercially launched:- nju mobile: brand B offer of Orange Poland - new brand (low cost) implementation: from concept and business requirements preparation to successful commercial launch on time. See: www.njumobile.pl- new VAT - whole Orange B2B and B2C offer and systems’ adjustment to new tax law in Poland – 275 price lists, 54 systems, 10 000 offers and products changed on New Year’s night 2010/2011- B2C new mobile tariffs family: Dolphin, Pelikan, Panther - first on polish market completely segmented offer- Orange Fixed Telephony based on WLR (Wholesale Line Rental) model,- complete change in mobile internet family product (Orange Free - B2C market and Business Everywhere - B2B market): new transfer limits, new promotions for both aquisition and retention customers- UMA technology product (Unique - Unifon) - first on the Polish market real convergent (fixed-mobile) product - cooperation with all Orange Group entities within Europe Show less

  • Transformation Senior Project Manager Expert

    Aug 2016 - now

  • Head of Strategic Projects Management

    May 2013 - now

  • Senior Project Manager

    Apr 2006 - now