
Padma Vijay
Technical Project Lead

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About me
A strategic people focused IT Delivery Leader @ TCS đź’Ž ISO27001:2022 Lead Auditor
Education

B. M. S. College of Engineering
1988 - 1993Electrical Engineering Technologies/Technicians.webp)
National College, Jayanagar, Bangalore-82(Autonomous)
1986 - 1988Pre University PCMB Distinction.webp)
Vidhya Vardhaka Sangha First grade college for womens, IInd Block, IIIrd stage,Basaveshwaranagar, Bangalore-79 (PA)
-10th Std
Experience

Tricon Infotech
Aug 1999 - Mar 2002Technical Project Lead• Worked with M/s Tricon InfoTech Pvt. Ltd, Bangalore, India as an Associate System Analyst. Team member, Module leader and Tech lead for several projects

Tata Consultancy Services
Apr 2002 - now• Exceptional leadership skills with the ability to develop and communicate an Cloud infrastructure and organizational IT vision that inspires and motivates the team and aligns to the IT and business strategy • Independently handled the SOC1 TYPE 2 Audit for the account with an external Auditor• Lead the formulation, implementation and monitoring of IT service level agreements for an US customer• Work with Service Management system to ensure smooth resolution of Incident/Service/Change/Problem management• Administer, Monitor and maintain the TCS Cloud /Data center environment and provide SLA driven support• Working with Cloud security manager to implement appropriate tools to support the information security management policy Show less • Working with customer Wells Fargo, have identified patches for more that 2000+ products across the organization• As a patch analyst own up numerous third party vendor products for patch identification• Identification of available patches for various applications according to the life cycle status of the products• Stay abreast of security vulnerable patches if any and notify the product owners to safeguard the environment.• Created standard and emergency patching procedures• Understand vendor patch-release schedule.• Documenting patches, vulnerabilities and deployments which helps in analyzing and improving the process• Offer subject matter expertise in training juniors in the team. Show less • End to End Release management with customer/business focus for the customer Nation Wide Building Society at UK and for Target, Bangalore• Manage all aspects of the end to end release process• Ensures coordination of build and test environments teams and release teams• Prepare release plan using Microsoft project plan and Track development and testing activities.• Manage Risk register and track the project risks and issues.• Provides management reports on release progress• Ensures Sign off of the release package for implementation• Deals with release, distribution and the installation of packaged software• Coordinate release documentation and communications• Plan the deployment in conjunction with change management • Provide technical and application guidance and support throughout the release process, including known errors and workarounds, preventive and corrective actions• Provide feedback on the effectiveness of the release• Record metrics for deployment to ensure within agreed SLAs Show less • End – End Project Management, handling multiple projects of Small and Large in size for PwC, India• Business requirement discussion and finalization of requirement.• Prepare, update and maintain project plan using mpp.• Procure Resources for Development and Testing as per the Plan and Forecasting project resources.• Control Scope - Change Requests• Provide Risk Assessment and track and manage risk using Risk register throughout project life cycle & escalate as appropriate, propose risk mitigation wherever appropriate• Manage Issues and dependencies.• Provide regular update on Project Status including issues and Risk management to stakeholders and senior management.• Ensure Project closure formalities completed including provide post lessons learnt and Best Practices, Handover to Support and archive files and release resources.• Tracking and managing all iQMS activities to ensure the following IQA, EQA, FI, Audit and CSS are tracked and monitored. Report organizational metrics.• Inter group and intra group co-ordination at various phases of application development• Managed and coordinated with all stakeholders, across enterprise and across regions to ensure project delivered on time Show less
Service Delivery Manager
Mar 2020 - nowProject Manager
Dec 2016 - Feb 2020Release Manager
Jan 2013 - Nov 2016Project Manager
Oct 2010 - Jun 2013Business Analyst
Jun 2007 - Oct 2010Technical Project Lead
Apr 2002 - Jun 2007
Licenses & Certifications
- View certificate

Customer Service: Creating Customer Value
LinkedInFeb 2024 
The Iron Lady Leadership Essentials Program
Iron LadyApr 2023
ISO 27001 Lead Auditor
IRCA | International Register of Certificated AuditorsSept 2023
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