Roger Eaton

Experience

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  National Association of Insurance Commissioners (NAIC)

  Jan 1988 - Jan 1989

  Database Administrator
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  American Century Investments

  Jan 1989 - Jan 1997

  Lead Database Analyst

  Database Analyst IISenior Programmer/Analyst, Project Leader I.S. Architecture and Research Analyst Programmer/Analyst II and III

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  Zurich Insurance

  Mar 1997 - Sept 2001

  Director, Information Systems

  Served on committee to re-invent IT department – organizational structure and processCoached/mentored managers for the following teams: Architecture Management Advanced Technology Process Management Quality Management Software Reuse Application Development SupportParticipated on multinational project team to deliver a (global) knowledge management applicationProvided executive leadership, strategic planning, operational planning and decision making Established world-class best practices and conducted best practice work shopsExecutive Sponsor and founder of Brown Bag College Fostered a global collaborative environment Executive liaison to e-commerce department Conducted performance appraisals Show less

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  Consulting Engagements

  Sept 2001 - Aug 2004

  Senior Manager

  Established Program Management Office Developed inexperienced staff Defined work processes and designed PMO toolsImplemented software change management program to satisfy auditor's requirements Established quality control process and software testing labManaged projects – developed plans, prepared status reports for executive management Provided management and process improvement recommendations Conducted performance appraisals

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  Civil Air Patrol

  Dec 2001 - May 2022

  Colonel, Wing Commander (retired)

  Wing Commander 2020-2022Squadron Commander, 2017 - 2020Deputy Commander, 2016 - 2017Recruiting and Retention Officer, 2016 - 2017Plans and Programs Officer, 2011-2015Deputy Commander of Cadet Programs 2005 - 2007, 2011Director of Cadet Programs, Kansas Wing 2010Logistics Officer 2003 - 2005Supply Officer 2001 - 2005Emergency Services - Ground Branch Director

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  Blue Valley School District

  Jan 2004 - Jan 2006

  Desktop Support Specialist

  Provided on-site technical support for elementary and middle schoolCoached football, track and Science Olympiad

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  J.P. Morgan

  Aug 2006 - Jul 2008

  Vice President, Sr. Product Manager, Reporting Strategies

  Managed product development projects – domestic and off-shore resourcesDeveloped product strategy (road map)Managed product support functionsCompleted personnel administration and team developmentPerformance appraisalsProfessional developmentProject assignmentsMotivation, retention and team buildingLed client communication teamServed as the executive responsible for client (web) portalDeveloped product strategiesLed presentation design effort Provided navigation framework and coding standardsManaged access administrationPromoted portal usage with clientsMet with clients to collect requirements and ensure needs were satisfiedOrganized and coordinated portal content delivery processesEnsured business resiliency procedures were implemented and tested Show less

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  Blue Valley School District

  Jun 2008 - Nov 2014

  Supervisor, IT User Services

  Lead Technical Support Specialists, Systems Analyst and Help Desk staffDevelop technology standards development Manage computer deployment projectsManage personnel administrationImplement Help Desk support software and processes

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  Kansas State University

  Mar 2015 - Mar 2024

  Computer/Systems Specialist (retired)

  Technical consultant and analyst for business processesSupport records processing and reportingStrategic Planning CommitteeEmergency Management Committee (chair)Supervisor Committee (chair)USS Opportunity Fund Committee (performance awards)