Nick Burt

Experience

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  Venture Data

  Sept 2012 - Mar 2013

  Data Collection Interviewer

  Provided quick and efficient surveys on outbound calls for use in 3rd party market research.

• 

  Brent Brown Toyota

  Apr 2013 - Aug 2013

  Salesperson

  Worked with customers to find the right car that fit their needs. I would display the features and benefits of the car, and help the customer figure out a plan to finance the vehicle, that would work with the customers budget.

• 

  Musician's Friend

  Sept 2013 - Aug 2015

  Verifications

  Reviewing inbound orders. Searching online resources for red flags that might determine a high risk order for fraudulent activity. Protecting our customers, and the company, from fraudulent orders.

• 

  Office Depot

  Aug 2015 - Mar 2017

  Cashier

  Found solutions for customer home office needs.• Working knowledge of cash registers and electronic scanners.• Maintained the store appearance’s excellent condition through cleaning, organizing, and restocking.

• 

  Centerpoint Church

  Jan 2017 - Jan 2020

  Audio/Video Technician

  Organized equipment and stage design, allowing for a scalable live sound solution for hundreds of attendees.• Trained a volunteer team of audio technicians.

• 

  Mountain America Credit Union

  May 2017 - Jun 2020

  Online Support

  Assisted customers over the phone in navigating the website, and online services.• Ensured a smooth transition through major technological changes by answering more than 80 calls per day during the largest website overhaul in ten years.

• 

  YETI

  Nov 2020 - Feb 2021

  Customer Service Representative

  Provided excellent customer service and built rapport through inbound inquiries over the phone.

• 

  Spectrum

  Mar 2021 - Apr 2022

  Technical Support Specialist
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  Melodix LLC

  Apr 2022 - now

  Web Developer
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  CypherEye

  Sept 2022 - now

  Mobile Application Developer