Mohammed Suhail Expert In Freight And Logistics

Experience

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  Intelenet Global Services

  Aug 2018 - Jan 2019

  Digital Marketing Specialist

  Responsibilities• Planning, running, and monitoring social media/ Google Ads marketing campaigns.• Managing and creating social media content [Projects photos. Graphic designs].• Taking photoshoots of our projects "when needed’ and uploading them to our Platforms.• SEO.• Track, analyse and report the success of those campaigns.• Empower the sales team with marketing content and campaigns that help drive sales.

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  SAEED SULTAN AL QAHTANI CUSTOM CLEARANCE & TRASNPORTATION CO (SQC)

  Mar 2019 - Jul 2023

  Responsibilities:• Represent the organization in a responsible and professional manner.• Responsible for registering product in SABER portal.• Responsible for processing SABER certificates.• Responsible to use customer portal for shipping when required.• Administer the incoming and outgoing requirements for the company.• Ensure accurate input of details in relation to the various paperwork systems for the import and export of goods for the company.• Ensure carrier compliance with company policies or procedure for product transit or delivery.• Responsible for producing and collating invoices, shipping, and transport documents.• Maintain filing systems of all incoming and outgoing paperwork and archiving these details in accordance with local requirements.• Liaison with the various transport and packing companies to ensure that items are adequately packed to meet customer and legislative requirements.• Responsible for expediting company goods and materials from various locations globally.• Handling enquiries in Logistics related matters from other members or staff.• Keep logs and records of executed orders etc.• To ensure that high standards of housekeeping are maintained in the logistics department.• Comply with all Company and HSE procedures and policies.• To actively participate in the training identified and required by the immediate manager or recommended by the human resource department.• To assist in internal and external audits of customer equipment.• Engaged in any other activities required by the Warehouse Manager. Show less

  • Customer Service Operations Specialist

    Aug 2021 - Jul 2023

  • Operational Specialist

    Jan 2021 - Aug 2021

  • Operations Coordinator

    Mar 2019 - Jan 2021
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  MAKHAVI FREIGHT & LOGISTICS SERVICE

  Oct 2023 - now

  Operations Cum Sales Support Customer Specialist

  Order Processing Expertise: Navigating Logistics DynamicsThe specialist oversees meticulous order processing,Customer Communication Excellence: The Face of the CompanyAs the primary customer contact, the specialist ensures timely and accurate communication, addressing inquiries, and proactively updating customers on shipment statuses.Harmonizing Operations and Sales: The Collaborative BridgeActing as a bridge between operations and sales, the specialist supports the sales team by understanding customer requirements and aiding in proposal preparations.Documentation Mastery: Ensuring Compliance and AccuracyThe specialist manages the preparation and processing of essential documentation, Problem Resolution: Navigating Operational ChallengesSwiftly addressing issues during the transportation process, the specialist collaborates with the operations team to find effective solutions, minimizing disruptions.Data Management Excellence: Custodian of InformationMaintaining accurate customer records and generating performance reports, the specialist contributes to informed decision-making and continuous improvement.Cross-Functional Collaboration: Weaving EfficiencyThe specialist excels in cross-functional collaboration, ensuring smooth communication between departments for overall operational efficiency.Continuous Improvement: Catalyst for ProgressRemaining informed about industry trends and emerging technologies, the specialist identifies areas for process enhancement, driving continuous improvement.Training and Support: Empowering StakeholdersProviding guidance to customers and conducting training sessions for staff, the specialist fosters a knowledgeable and efficient ecosystem.Customer Satisfaction as the Focus: Measurement and EnhancementImplementing customer satisfaction surveys, the specialist actively seeks feedback and strives to enhance the overall customer experience. Show less