Experience

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  Credit agricole egypt

  Dec 2005 - Oct 2007

  Senior banking assistant and retail banking

  Handling walk in clients inquires and requests• Opening time deposits and certificate of deposits• Coordinating with head office related to issues of credit• Handling letters of guarantee and letters of credit for corporate clients• Handling daily calls for clients offering bank services• Quality assurance of services• Assuring after sales service

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  Cib egypt

  Nov 2007 - Oct 2009

  Credit analyst specialist-afu retail

  Analyzing customer profiles upon applied policy for obtaining Loans• Decision making for approving and rejecting customer profile applying bank credit Retail Policy• Preventing Fraudulent Applicants applying for bank facilities• Achieving good approval rate applying policy• Assess the risk associated with providing a loan to a particular individual.• Provide statistical information to assist in production of analysis.• Undertake risk assessment analysis of various types of lending proposals.• Make recommendation to mitigate and/or control risk.• Use financial packages and software.• Review loan applications and take decision for approving or rejection ensuring that organization's policy in granting loans is respected.• Protect our organization's assets• Study governmental legislation and review legal documents• Minimum criteria checking for all Credit applications within the defined time• Coming up with recommendations to improve credit and documentation requirement guidelines• Evaluating of applications to ensure compliance with credit policy and Documentation criteria based on employment type. Show less

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  Cib egypt

  May 2011 - now

  Analyze the business needs and Identify opportunities for operational efficiencies to ensure serving the set business plans effectively• Understand business change needs, assessing the impact of those changes, capturing analyzing and documenting requirements• Help the management in prioritization of solution request and approved projects within the projects portfolio, ensuring that projects align with the technology that best provides maximum return on investment and support the overall business goal• Establish and maintain relationship internally with concerned business teams and externally with technology vendors to direct project toward the desired technology strategy and ensure adherence to SLA as well• Provide initial cost estimates for cost benefit analysis to support further decision making• Manage the whole contract approval Cycle• Develop project and program charters in coordination with the project Manager and follow up on IT and business approvals• Report projects updates as well as challenges for timely execution• Implement the day-to-day operations assigned for the business relationship Management department to ensure compliance with the established standards and procedures• Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks Show less • Handling Daily Flows of the accounts related to payroll Customers• Daily Distribution of the work Received from the Payroll Team• Daily Tracker for the Received Files versus Opened Accounts and Rejected Accounts• participating in system enhancements• Conducting the required Tests and the System generation for the CRM Application• Authorize the Opened Payroll Customers on T24 System and the Payroll Online Application• Consolidating / Reporting the required Monthly transaction behavior reports and the SPT of the Department• Participated in CRM transformation project, through the project life time from the design process to the production phase. Show less

  • Senior Project Manager

    Nov 2024 - now

  • Business Relationship Manger - Project Manger - CIB

    Nov 2019 - Nov 2024

  • Banking and liabilities operation supervisor

    Nov 2011 - Nov 2019

  • Credit Interest Specialist-Operation Support

    May 2011 - Feb 2015