Experience

• 

  Rcs & rds

  Mar 2005 - Mar 2006

  Technical support representative

  First level support for biggest ISP on the Romanian Market: CATV, FTTB, VoIP, LAN, WAN

• 

  Nobel romania

  Feb 2006 - May 2010

  Routing supervisor & noc operator
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  Nobelbiz™ | contact center technology

  Sept 2012 - now

  - Ensuring software quality through the development and execution of software test plans based upon software and system specifications- Providing demonstrations on current software products and features to existing and new clients- Developing and adapting the product vision.- Providing and teaching every available business number to the development team to connect them with the product and its customers to make informed decisions together.- Observing, learning about, contacting and analyzing customers and end users of the product. Show less

  • Project Manager

    Feb 2019 - now

  • QA Engineer

    May 2015 - Feb 2019

  • Call Center Support Supervisor

    May 2014 - May 2015

  • Call Center Support Engineer

    May 2010 - May 2014

  • Field Engineer

    Sept 2012 - Oct 2012