Hayu Pradipta Paramastri

Experience

• 

  PT. ASTRA DAIHATSU MOTOR

  Nov 2013 - Nov 2014

  CSVC (Customer Satisfaction and Value Chain) Supervisor

  1. Handling customer complaints from all dealers in Indonesia, reassuring customers and committed to resolving their issues in a fair, timely and efficient manner.2. Doing close communication and coordination with internal site such as Supply Chain, R&D, Quality Assurance and Engineering, also with Daihatsu Sales Operation (Dealer).3. Marketing intelligence, compare products with competitors

• 

  PT. Aneka Gas Industri

  Nov 2014 - Jul 2016

  Sales And Marketing Specialist

  1. Business expansion specialist for all industrial market.2. Maintain and manage existing key account in order to achieve the sales.3 Conduct seminar and innovation days to clients in order to give them new idea /innovations that at the end will impact to our business & services.4. Closely communicate with application engineering, seek regular support and provideregular feedback.5. Building strong relationship with PIC / decision maker form all related department suchas R&D, Production, Marketing, PPIC & Purchasing.- Product coverage, in charge of:• Industrial Gasses : Nitrogen, Oxygen, Argon, Carbon Dioxide Mostrar menos

• 

  Air Liquide

  Jan 2017 - Jan 2019

  Sales and Marketing Engineer

  1. Business expansion specialist for all industrial market.2. Collaboration with SEA team in term of strategy and approach in leveraging SEA client’sportfolio.3. Conduct seminar and innovation days to clients in order to give them new idea /innovations that at the end will impact to our business & services.4. Closely communicate with application engineering, seek regular support and provideregular feedback.5. Building strong relationship with PIC / decision maker form all related department suchas R&D, Production, Marketing, PPIC & Purchasing.- Product coverage, in charge of:• Industrial Packaged Gasses : Nitrogen, Oxygen, Argon, Carbon Dioxide Mostrar menos

• 

  Ingersoll Rand

  May 2019 - Jun 2020

  Account Manager

  1. Business expansion specialist for food and beverages.2. Client discoveries3. Acquire deals and building partnerships with large-scale clients4. Scale up potential business partner.5. Coordinate with internal teams to resolve client's inquiry and complaint.6. Closely communicate with application engineering, seek regular support and provideregular feedback.7. Ensure proper documentation of success stories by markets and application, incooperation with application engineering.- Product coverage, in charge of:• Rotary Screw Compressor Oil Injected• Rotary Screw Compressor Oil Free• Centrifugal Compressor (Centac) Heat Exchanger Type : Water in Shell , Air in Tube• Centrifugal Compressor (Turbo Air) Heat Exchanger Type : Water in Tube, Air in Shell• Centrifugal Compressor Performance Calculation and Customize Modification. Mostrar menos

• 

  Donaldson

  Jun 2020 - Jan 2022

  Senior Sales Application Engineer

  1. Identify and understand end user application needs.2. Develop local key accounts as defined in the area of responsibility and participate inglobal key account activities as per defined markets and customer targets.3. Identify and develop distribution for designated products and markets, as appropriate.4. Closely communicate with application engineering, seek regular support and provideregular feedback.5. Ensure proper documentation of success stories by markets and application, incooperation with application engineering.6. Provide adequate activity planning and reporting.7. Observe trends on applications and new technologies in our target markets.8. Derive product and development recommendations in close communication with ourR&D facilities.- Product coverage, in charge of:• Refrigerant Air Dryer • Desiccant Air Dryer• Air Filter (Compressed Air System Mostrar menos

• 

  Air Liquide

  Jan 2022 - now

  Key Account Manager for Bulk and On Site

  1. Full responsibility in achieving sales and profit targets for the assigned sales territory2. Technically guide and develop the Sales Team in the assigned region.3. Develop key accounts as defined in the area of responsibility and participate in global key account activities as per defined markets and customer targets4. Determine the appropriate sales channel mix (routes to market) required to achieve assigned financial targets5. Identify and develop distribution for designated products and markets, as appropriate6. Closely communicate with application engineering, seek regular support and provide regular feedback7. Ensure proper documentation of success stories by markets and application, in cooperation with application engineering8. Provide adequate activity planning and reporting9. Participate in annual and strategic planning on sales and markets development10. Observe trends on applications and new technologies in our target markets11. Derive product and development recommendations in close communication with our R&D facilities Mostrar menos