Claudia Faraci

Experience

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  Escuela Oficial de Idiomas

  Jul 2016 - Dec 2016

  Italian and French teacher assistant

  Assisting the main Professor and training students' fluency through workshops on Italian and French culture and society. Organising intercultural events, languages exchanges, workshops, and trips to Italy

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  Cámara de Comercio Francesa de Barcelona

  Jan 2017 - Jan 2018

  Intercultural communication Trainer
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  Universitat Autònoma de Barcelona

  Feb 2017 - Aug 2018

  Associate Professor

  Teaching scientific, legal, and audiovisual translation.Introducing the use of opensource CAT Tools and subtitles edition softwares.@ Translation and Interpretation Faculty Of UAB.

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  Esade

  Feb 2017 - Feb 2018

  Sessional Lecturer

  Providing business communication lectures to Law and Business undergraduate students at Ramon Llull University for the second term and summer course 2021-22, first and second term course 2022-23

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  Sylleb

  Sept 2018 - Dec 2019

  Associate Product Manager

  Product: ROCKETCHIEF (SaaS)Tasks: Advise clients on crafting a vision for their product, working with UX and Product Designers as well as business leaders; Backlog management US writing for clients; Data analytics and qualitative feedback management; Workshop and Agile rituals management.

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  AlgoVerso

  May 2020 - Dec 2022

  Product Manager

  Product: Yarea.io (SaaS)Tasks: - Work on strategy: Crafting product vision aligning with business goals- Discovery: doing user interviews and workshops, competition analysis- Delivery: writing User Story, doing Agile rituals, backlog management - Growth: data-driven with KPI designing and analysis, accordingly with OKRs and business goals- User and business centric

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  Centific

  Jan 2021 - now

  Currently spearheading the French market team, I'm responsible for training and mentoring a talented group of annotators to ensure the highest quality of French language data for our cutting-edge LLM projects.Beyond my role as a French market leader, I also coordinate a global team of crowd annotators. This involves managing projects, ensuring quality standards are met, and facilitating effective communication across diverse cultural and linguistic backgrounds.My expertise lies in: * Curating and annotating French language data to train and evaluate our LLM models.* Collaborating closely with clients to understand their specific needs contributing to the ongoing development of the product roadmap. * Conducting rigorous testing and quality assurance to deliver high-quality data that meets industry standards. * Developing comprehensive documentation and training materials to foster knowledge sharing and skill development within the team. * Providing valuable feedback to improve the product, user interface, and user experience of our LLM applications. * Leading workshops and trainings to enhance team collaboration and product development. Show less Contribute to a project providing and curating linguistic data for the advancement of the client's retail LLM (Language Model).Responsible for ensuring the quality of French localized data for assessing the product's performance in French markets.Create documentation and training materials to facilitate knowledge sharing among cross-functional teams.Provide continuous insights to improve the internal product, as well as the user interface (UI) and user experience (UX) of web applications.Contribute to enhancing agility and communication among crowd annotators and internal editors to align efforts and achieve the highest quality in deliverables.Key Responsibilities:Curate and annotate French language data to train and evaluate the LLMMaintain high-quality standards for French localizationDevelop comprehensive documentation and training resourcesOffer valuable feedback for product and UI/UX improvementsFoster collaboration and effective communication within the team Show less

  • Senior Data Annotator - LLM Editor

    Sept 2024 - now

  • Data Annotator - LLM Editor

    May 2024 - Sept 2024

  • Human Translator - MT Post Editor - Data Annotator

    Jan 2021 - May 2024
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  SunnyPlans Tech SL

  Dec 2022 - Mar 2023

  Customer Engagement Specialist

  - Conducted customer interviews across three stages: initial 15-minute targeting, 45-minute demo-focused calls addressing pain points, and final discussions on offers and pricing including future features.- Influenced product development and customer satisfaction through insightful feedback and tailored solutions.

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  DataForce

  Mar 2023 - Mar 2024

  French Data Annotator

  Undertaking several projects such as linguistic data analysis, labeling, translation, and search engines evaluation at Transperfect's Dataforce department. Such projects provide and curate data for the advancement of client endeavors such as AI, Machine Learning, LLMs, and search functions.

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  Choys.mx

  Jan 2024 - Apr 2024

  Gerente de productos

  https://choys.mx/Sales Performance Improvement MissionEmbarked on a 4-month mission to boost the Sales department's performance and KPIs through the optimization of the SaaS platform Odoo.Discovery PhaseConducted a thorough discovery phase to pinpoint the key pain points in the implementation of Odoo, an open-source platform adaptable to the client's needs with customizable UX.Stakeholder InterviewsInterviewed sales department executives to gather insights and requirements for enhancing Odoo and streamlining the funnel management process.Product Backlog DesignCollaborated with the Development team to design the product backlog in Favro, encompassing 5 epics and over 25 user stories focused on improving the user experience of CRM, INVENTORY, and PAYMENT modules in Odoo, ultimately driving sales performance.Agile Rituals ImplementationIntroduced Agile rituals, including retrospective meetings at the end of each sprint, to foster continuous improvement and team alignment.Internal Communication StreamliningCentralized internal communication within Odoo and separated internal and client-facing communication channels to alleviate frustration among internal teams, particularly sales assistants.Key Achievements:- Identified critical pain points in Odoo implementation and devised targeted solutions- Gathered valuable insights from sales executives to inform Odoo enhancements- Designed a comprehensive product backlog with 5 epics and 25+ user stories- Successfully implemented Agile rituals to promote continuous improvement- Streamlined internal communication, reducing team frustration and improving efficiency Show less