Mohamed Mussa

Experience

• 

  Beedie School of Business at Simon Fraser University

  May 2017 - Aug 2017

  Project Manager, Beedie Product Management Experience
• 

  SFU Canadianized Asian Club

  Sept 2017 - Apr 2019

  • Director Of Corporate Relations

    Apr 2018 - Apr 2019

  • Corporate Relations Coordinator

    Sept 2017 - Apr 2018
• 

  WorkSafeBC

  Aug 2018 - Apr 2020

  Operations Project Analyst
• 

  Amazon

  Jan 2021 - May 2022

  Supply Chain Operations Manager
• 

  Lululemon

  Aug 2022 - now

  B2B Digital Product

  - B2B Current Platform Business Site Lead responsible for $125M in yearly revenue. Overseeing strategy, implementations, deployments and cross-functional alignment.- Leading MVP, MVP+ and North Star launch for the Catalogue Operations team on the B2B Platform. Working alongside Engineering, Tech, Product, MP&A, Sales and Operations to streamline processes.- Trusted by senior leadership to spearhead strategic initiatives for new $XXM B2B platform launch, driving MVP to operational launch by building and executing product strategy and platform capabilities for the Catalogue Operations team.- Championed cross-functional alignment in user experience decision-making for Category Display Page (CDP) and Product Display Page (PDP) features, resulting in a increase in re-engagement sales and in Average Order Value (AOV).- Collaborated cross-functionally with Robotic Process Automation team to enhance B2B product drop process, resulting in weekly time savings of 15 hours and a 75% improvement in user satisfaction.- Utilizing customer empathy to translate partner feedback and pain points into actionable strategies for digital teams, creating lifetime value. Show less