Mary Anne Higgins

Experience

• 

  AIFS

  Feb 2003 - Mar 2007

  • Ensured compliance with Department of State exchange program regulations• Managed departmental systems requests and assisted with planning and of new world-wide company database • Operated new I-901 SEVIS Fee payment system• Designed and tested return flight confirmation system for 7,000 participants • Integrated new government system for tracking nonimmigrants in the U.S. (SEVIS) into existing program operations• Tested internal batch SEVIS upload system for greater efficiency and compatibility with SEVIS• Created user manual for SEVIS and batch visa management systems• Organized travel arrangements and operational logistics for employers at international recruitment fairs

  • Program Compliance Specialist

    Jan 2005 - Mar 2007

  • Operations Coordinator

    Feb 2003 - Jan 2005
• 

  CIEE Council on International Educational Exchange

  Apr 2007 - Mar 2020

  • Elicited and defined functional business requirements and translated into actionable user stories and acceptance criteria• Contributed knowledge of businesses and internal systems to solutioning discussions with cross-functional Scrum team• Collaborated with software development team to deliver products and features that aligned with business objectives• Supported seven business lines to document business processes and identify solutions for increased efficiency• Facilitated global rollouts through meeting facilitation with distributed teams, vendor management, application adoption Show less • Acted as primary liaison between Work Exchanges and the Department of State• Developed written company policies that ensure compliance with Department of State J1 visa regulations while supporting business requirements• Managed relationships and communications with the Department of State related to compliance and incident resolution• Drafted white papers for industry group in response to regulatory, legislative, and community developments• Researched and reviewed requests from business stakeholders to achieve regulatory compliance and maintain program integrity Show less • Managed three Operational- and Compliance-focused teams – Enrollment Services, Compliance, and Intern/Trainee Programs – processing over 20,000 applications annually• Collaborated with company decision-makers to implement and communicate any necessary changes to policies and practices, ensuring compliance with Department of State J-1 visa regulations• Organized the staff responsibilities, self-audit, and document compilation during Department of State on-site program review, resulting in completed applicant review files within established deadlines• Planned and implemented workflows for transitioning my teams to more efficient paperless processes, reducing turnaround times, enhancing ability to monitor workload, and creating audit-friendly archives• Coordinated and submitted annual and placement reports for the Department of State with the program Responsible Officer Show less

  • Senior Information Technology Business Analyst

    Feb 2020 - Mar 2020

  • Information Technology Business Analyst

    May 2017 - Feb 2020

  • Compliance and Policy Manager

    Dec 2012 - May 2017

  • Manager, Operations & Compliance

    Sept 2010 - Dec 2012

  • Manager, SEVIS Compliance & Vetting

    Feb 2010 - Aug 2010

  • SEVIS Compliance Coordinator

    Apr 2007 - Feb 2010
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  State of Maine

  Jun 2020 - now

  OCM Project Lead Business Analyst