Jaraad Hassim

Experience

• 

  Apple

  Dec 2011 - Aug 2013

  Mac Genius

  - Apple Certified Mac Technician.- Troubleshooting and repairing Macintosh computers.- Customer relations.- Managing appointments.- Escalating and managing escalations with Technical Service.- Instructional and directive teaching of software and applications designed by Apple.

• 

  My Byte

  Aug 2013 - Oct 2016

  Service Manager

  - Managing the service departments day to day tasks.- Strategic Development for increasing gross profit.- Strategic Development for business growth .- System Development for efficiencies.- Relationship Development with Apple BDM’s.- Thorough knowledge of Apple requirements of third party providers.- Maintenance of service metrics provided to Apple.- Instructional and directive teaching of sales and technical knowledge.- Multi-dimensional thinking when addressing issues.- Maintaining and developing business partnerships.- Account management of existing clients Show less

• 

  Minaco Zimbabwe (Private) Limited

  May 2018 - now

  - Formulate and execute corporate strategies- Attain objectives set by shareholders and the board- Guarantee adherence to legal mandates- Supervise financial achievements- Inspire and guide managers and teams- Serve as an official representative in public engagements - Scheduling local operations. - Generating leads for sales. - Content creation for marketing. - Developing and implementing social media strategies. - Designing and implementing marketing material.

  • Director

    Jan 2022 - now

  • Marketing Manager

    May 2018 - Jan 2022
• 

  Quarrying Enterprises (Private) Limited

  Feb 2020 - now

  - Providing strategic counsel and present findings to the chairman and board members.- Keeping all stakeholders updated on company developments aligned with its objectives.- Overseeing resource management, encompassing the recruitment and retention of personnel.- Ensuring alignment of employee efforts toward the strategic mission, fostering a cohesive direction.- Developing, analysing, and communicating business plans, tracking their effectiveness and progress.- Fostering close relationships with diverse stakeholders, including the chairman, board members, staff, clients, key decision-makers, and external service providers.- Innovating and executing new initiatives to enhance revenue, optimise operational costs, and uphold competitive, high-quality production of raw granite as well as finished products.- Continuously monitoring budgets and ensuring achievement of revenue and sales targets.- Directing and reporting on the successful execution of mining strategies specific to the company’s mining claims.- Supervising crucial personnel, clients, and service providers.- Advocating for staff well-being and enacting policies in alignment with labor laws and safety guidelines to cultivate a positive, diverse work environment.- Compiling annual reports and participating in board meetings with presentation responsibilities.- Liaising with various government entities such as the Minerals Marketing Corporation of Zimbabwe, Ministry of Mines and Mining Development and Reserve Bank of Zimbabwe. - Ensuring all policies and procedures are up to date with all new Statutory Instruments and Gazettes. Show less - Liaising with supervisors and department heads to ascertain company requirements.- Anticipating future demands and ensuring adequate supplies.- Evaluating proposals submitted for consideration.- Assessing and engaging in contract discussions with vendors and suppliers.- Allocating and delegating responsibilities to the procurement team.- Facilitating the onboarding of new staff and offering assistance to team members when needed.- Identifying suppliers possessing specific certifications, accreditations, and insurance coverage, while maintaining a consistent flow of cost-effective materials and consumables.- Overseeing inventory management and establishing optimal reorder thresholds.- Collating and analysing data to ensure the company's decisions align with long-term goals.- Balancing departmental budgets with operational requirements. Show less

  • Managing Director

    Jun 2021 - now

  • Procurement Manager

    Feb 2020 - Jan 2022