Makiko Clapper

Experience

• 

  NEC Electronics

  Jun 1987 - Feb 1991

  Senior System Programmer and Security Analyst

  Installed, customized, and implemented system software including Operating Systems on IBM mainframe system. Worked with business units and application development and support groups to design physical and system data security and monitoring policy and process. Developed MIS chargeback system, Online Reporting, and Data Storage Management.

• 

  Sterling Software

  Jul 1991 - Feb 1995

  Director of Technical Support, Sr System Engineer

  Managed engineering group supporting software packages for mainframe, mid-range, and open systems. Developed business plan and sales strategies with local sales managers and international Sales and Marketing director in the U.K.. Responsible for liaison with development centers in the U.S..

• 

  State Street

  Jul 1995 - Jun 2007

  To increase competitive position in Asia Pacific, promoted IT globalization and best practices. Leveraging resources in global offices and offshore technology partners, enforced corporate and regional IT policy and standards in Application Development, Service Support, and Delivery Management.

  • Vice President, Information Security Officer

    Oct 2004 - Jun 2007

  • Vice President Of Technology

    Mar 2001 - Sept 2004

  • Assistant Vice President Information Technology

    Aug 1998 - Feb 2001

  • Senior System Officer

    Mar 1996 - Jul 1998

  • System Officer

    Jul 1995 - Feb 1996
• 

  Citigroup Global Markets

  Jun 2007 - Dec 2010

  Developed Regional IT Governance to establish regional control of projects, resources, budget, and IT risks. Led Strategic Vendor and Resource management program to implement right resource and talent allocation in the region.

  • Regional Head of Technology Business Office

    Jan 2009 - Dec 2010

  • Director, Head of Technology Governance

    Jun 2007 - Dec 2008
• 

  Aozora Bank

  Jan 2011 - Dec 2015

  Director, Head of IT Control Division

  Head of IT Control Division responsible for IT Strategy, IT Finance Control, IT Governance, Information Security, Incident Management, and Vendor and Contract Management. Ensured alignment of IT project portfolio and investment with business strategy and short-and long-term business plans.

• 

  MetLife

  Jan 2016 - Jun 2018

  Head of Technology Services

  Head of Technology Services responsible for IT Strategy and Planning, Financial Control, Project Governance, Sourcing Strategy, Talent Acquisition & Development, and Process Optimization.

• 

  Cogent Language

  Sept 2018 - now

  • Representative Director

    Jul 2018 - now

  • Representative Director, Certified Career Coach

    Sept 2018 - now
• 

  LA STEEM LLC

  Nov 2018 - now

  Founder & CEO
• 

  オリックス株式会社

  Jan 2020 - Oct 2020

  Information Technology Strategy Consultant

  Consulting and implementing IT Governance and Sourcing Strategy and establishing IT Vendor Management Office

• 

  Manulife

  Feb 2021 - Jul 2022

  Operations Governance Consultant
• 

  株式会社わたしたち

  Jan 2022 - now

  Business Advisor
• 

  Women in Technology Japan (WITJ)

  Aug 2023 - now

  Board Member