Muhammad Salama

Muhammad Salama

Technical Support Specialist

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  • Timeline

  • About me

    Senior Infrastructure Engineer |Nutanix HCI|VMware vSphere|Veeam|Exchange, ADFS| Microsoft servers

  • Education

    • Benha University

      2003 - 2007
      Good Military Low-Observables and Stealth Technology
  • Experience

    • Silver Professional Services

      Oct 2008 - Jan 2014
      Technical Support Specialist

      • Working on a number of internal and external projects.• Travelling to a number of client sites and supporting the customers F2F.• Providing expertise in Windows, Active Directory.

    • Kabnoury Group

      Feb 2014 - Jun 2018
      System Administrator

      • Providing support for users and guests and technical issue resolution via E-mail, Phone.• Install and configure computer systems, diagnose hardware/software faults and solve technical issue for Servers, Printers, Workstations, either over the phone or face-to-face. • Setting up user accounts, permissions and passwords.• Technical support for staff using the network, giving them training on new systems • Planning future improvements, suggesting for IT department to enhance business problems. Show less

    • VICAT

      Jul 2018 - Jul 2020
      Senior System Administrator at Sinai Cement (VICAT Egypt)

      • Design, implement, troubleshoot, monitor and facilitate the Infrastructure such as Active Directory, GP, DNS, DHCP, WSUS, WDS, and Print Service.• Participating in the migration project for all platforms from Windows Server 2008R2, to Server 2012. • Designing, Configuring and maintaining Active Directory Services on Windows domain controllers.• Provide high-level technical support on data storage solutions, utilizing NetApp, QNAP, and backup process by Veeam.• Installation, Configuration, Administration and Troubleshooting of ESXI, vCenter, vSphere Client, vSAN.• Create and Manage Virtual Machines and Templates.• Create Clusters for High Availability (HA) and Distributed Resource Scheduling (DRS).• Configured and maintained Storage Distributed Resource Scheduling (SDRS).• Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter).• Migrating of using vMotion Performing Snapshots, Cloning, Cold Migrations and Hot Migrations.• Configure data store to ESXI server using FC, SCSI, iSCSI or LUN.• Troubleshoot the issues by using Putty or SSH.• Configured and maintained FT (Fault Tolerance) to business critical VMs running 24/7 environment.• Create, configure and maintain virtual switches (vSwitches) and distributed virtual switches (dvSwitches).• Configured and maintained Symantec antivirus. Show less

    • Abnaa Sinai For Construction & Building

      Aug 2020 - Jan 2022
      Senior Infrastructure Engineer

      • Design, implement, all site Infrastructure such as VMware, Microsoft and Storage, Veeam Backup solutions. • Migrate old physical servers Database to a new Virtual Servers environment. • prepared the project documents and Handed Over the project with the system administrator

    • Defined Solutions

      Feb 2022 - Jul 2024
      Senior Infrastructure Engineer

      • Design, implement, upgrade, troubleshoot, and manage Veeam backup solution on-prem on VMWare, Nutanix, and physical servers. and over cloud environments (OCI, O365, Azure, and AWS).• Deeply technical with Veeam backup solutions for all software types like SAP Hana, Oracle RMAN, SAP on Oracle, and SQL.• Configure all backup and restore jobs.• Migration from VMware to Nutanix, and physical to virtual by Veeam Solutions.• Manage Veeam One as reporting and monitoring server.• Manage Veeam Enterprise Manager as centralized management for multiple VBRs.• Design and prepare the project documents (HLD, LLD, As-built document, Prerequisite).• Racking and mounting Nutanix nodes.• Foundation and Expand Nutanix clusters on different models.• Configure Nutanix network, and storage containers as best practices. • Configure prism central, and register the PEs.• Workload Migration to Nutanix AHV using Move. • Design, and deploy the Nutanix Files. Single, and cluster Files.• Cerate the Shares (SMB, NFS) and assign permissions.• Design, and deploy the Nutanix Objects.• Create the Buckets and user permissions.• Prepare (Prerequisites sheet, and As-built documents) • Design, and install the Cohesity Virtual and physical clusters.• Administrate the Cohesity clusters, Create and modify the backups. • Configure the Cohesity network and remote clusters.• Configure the Cohesity views, and migrate them for a remote cluster.• Implement, and Migrate the Exchange Server 2019. from Google to On Prime.• Install and configure the ADFS servers working with WID and SQL DBs.• Configure the ADFS Farm and configure the relay party trust with OWA and ECP. • Design, implement, upgrade, and troubleshoot Active Directory, Group Policy, DNS, DHCP, and WSUS.• Installation, Configuration, Administration, and Troubleshooting of VMware vSphere.• Create and configure the Network Switches (VSS, VDS). Show less

    • International Medical Center

      Aug 2024 - now
      Senior Core Infrastructure
  • Licenses & Certifications