Experience

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  Taskus

  May 2014 - Jun 2019

  Building strong customer relationship by addressing all concerns regarding account management, order fulfillment, consignment process, shipping, products, reviews, promotions, refunds, and payment methods. Responsible for monitoring the platform's content, handling user-generated submissions to determine if the content is permissible based on TOS and help protect the community safe from inappropriate and illegal contents. Responsible for keeping the platform updated with accurate data. Details include daily rates and booking schedules.

  • Customer Support Specialist

    Jul 2017 - Jun 2019

  • Content Moderator

    Aug 2014 - Jul 2017

  • Data Entry Specialist

    May 2014 - Aug 2014
• 

  Openweb

  Jun 2019 - Jun 2023

  Content moderator

  Responsible for moderating content on news articles.

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  Upwork

  Jun 2019 - now

  Freelance
• 

  Mewe

  Jun 2019 - now

  Content moderation team lead

  Content ModerationTeam ManagementQueue ManagementQA Spot-CheckingWorkforce ManagementProcess Documentation