Experience

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  Accenture services

  Apr 2004 - Apr 2006

  Team leader - operations - order to cash | opex | transitions

  Team Leader Transition and Operations - F& A - O2C KT Lead & Super User Transitioned 20 FTE's on Order to Cash Process for all Australasia Business Units Developed and defined roles and responsibilities, implemented Standard Operating Procedures for the process with SOX requirements Achieved Targets consistently and maintained DSO (42 days) for 8 months  Supervised Super Users and served as Transition Manager in New Zealand Project.  Handling Sarbanes Oxley for the entire Business Unit - Documentation and monitoring controls.  Measure and Achieve SLA's and preparing Deep Dive MIS Report for the Governance Meetings. Supporting Six Sigma Project as Domain Expert in Collections - Reducing 180 days Project.  Handling appraisal of Team members and developing Future Leaders.Skill Sets: B2B and B2C Collections, Credit Review, Credit Rating - Dun and Bradstreet, T+90 Management Review, Six Sigma, IMANY Collections Software Implementation, All Stage Collections Review, Transition and Transformation, SOX Compliance Documentation & Implementation, Due Diligence, Info Sec Requirement, Business Process Controls, SOP Preparation and Review, BCP Implementation, Training On and Off-Shore, People Management, Conflict Management, Leadership Trainings, etc.#ordertocashLocations - Australia | New Zealand Show less

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  Eaton

  Apr 2006 - Feb 2008

  Manager credit

  Project Manager and Service Delivery Manager - F & A - Order to Cash | P2P | R 2 RAchievements Reduced DSO from 41 days to 35 days through Quality Tools -Saved 1.2 M USD.  Awarded Best Shop Floor Manager for Performance 2008-09 Slashed DSO to 42 Days while increasing Collections output by 20% of 90+ Accounts.  Achievement Award for Operating Performance maintaining DSO (35 days) FY 2006-07 Transitioned O2C, streamlined Process thru Quality Tools and increased 40% productivity Works with key functional stakeholders of multiple customers in order to set & manage domain delivery specific expectations to improve process efficiency and effectiveness Specialization: Program Management, Transition & Transformation Projects, Finance, and Accounts Transition, Order to Cash Transitions, O2C Service Delivery and Operations, Delivery Execution, COE Set Up, PMO Set up, Stakeholder/Executive Management, Client Management, Service Delivery Management, and Technology Implementation #ordertocash #businessprocess #financialservices #fintech ##financeandaccounts #finance #banking #blockchain #blockchaintechnology #bfsi #sharedservices #projectleadership #artificialinteligence #hiringandpromotion #governance #financeandtechnology #presale #servicedelivery #programmanager #Accountdelivery #ADM #ProgramManagement #programmanager #projectmanagement #projectmanager #opex #operationexcellence #bcp #businesscontrols #audit #risk #riskmanagement #automation #operations #operationsmanagement #peoplemanager #appraisals #training #traininganddevelopment #costing #profitandloss #bpo #bpm #rpa #roboticsprocessautomation Show less

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  Hewlett-packard - global business services

  Feb 2009 - Sept 2012

  Global Program and Project Manager - F & A | Banking Process EDS Achievements Implemented TRACE Project Tracking tool across Globe – Saving 5 FTE/ Project Driving 12 Large Projects by using OPEX Tools / Business change initiatives across multiple lines of business for the organization saving 20% of cost /FTE’s COE PMO who Partners with Solution & Platforms team to come up with new Platforms or Solutions, provide support and guidance to operations teams in every engagement to facilitate the implementation of transformation projects in order to impact client business SLA’s Project Pipeline -Consulting with business partners to clarify and define complex project requirements, budgets and business cases, including SOW and vendor management. Led Order to Cash Transformation Projects reducing 25 FTE’s and cost-saving 1.5M HR Transformation Program – Rolled out Employee Engagement, Onboarding Process,Grievance Redressal program, Rebadging employees end to end process, Induction & Training Facilitator, member of Sexual Harassment committeeSpecialization: Program Management, Transition & Transformation Projects, COE Set Up, PMO , BlockChain, Robotics, and Automation, Client Management, Service Delivery ,OPEX, Audit, Compliance, Risk , P & L , Metrics, Process Improvements, BRD, FSD, Governance, Locations - US | Australia | New Zealand | Europe | UK | MiddleEast | Singapore | China Show less  Transitioned 500 FTE’s of 3rd Party Projects – F&A | EDS Banking Presenting Pre-Sales pitch & Position of Service Offerings in HP Handle Due Diligence, Process Maps, Budgets, Project Status Reporting Manage Hiring & On-boarding process, Training & SOP’s Ensuring Process Stabilization within 90 days of ProductionScope of Work: Due Diligence, Pre Sales, Contract Management, Project Costing, Project Charter, Steering Committee Reports, Stakeholder Management, IT Implementation & UAT Testing, Auditing Projects / Governance Lead, Client Facing Role, Training and Production, etc.Transition + Transformation + Service Delivery+ Operations Consulting + PreSales + OPEX+ Solution ArchitectRPA + Automation + Workflow Diversity Leader+ People Manager + People Advisor + People Engagement + HR TransformationF & A Leader+ Leadership+ COE Leader + Finance Tower Lead + Order to Cash + Expert Show less

  • Senior Manager - Transitions & Transformation | Pre Sales | F & A

    Feb 2009 - Sept 2012

  • Transition Manager ( Pre- Sales | Solutions | Transformation | OPEX)

    Feb 2009 - Sept 2012
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  Accenture

  Sept 2012 - Jul 2015

  General manager - mobilization & service delivery (global program manager)

  Global Program and Project Manager & Service Delivery Manager - F & A | Banking Achievements Global Program Manager who interacts with Clients, Directors on several Transition & Transformation Projects / Reviving Projects from SLA / Metrics – TCV 55 M USD Global PMO for 10 Critical Projects who communicated problems & progress to Top management via engaging & artful presentation Result-oriented Leader who drives Banking & F & A- 500 FTE's in cost-reduction initiatives resulting in conserving 2M USD s through OPEX, Process Automation and RPA Devised Regional Strategies & plans Pre Sales pitch briefs, Transformation Projects, Change Manager, Stakeholder Mgt, Client visits, Solution Architect for Order to Cash -TCV 60 M USD Supported 16 Project Architects, coordinating budgets, project timelines to 15 plus projects. Program Manager who manages multiple projects running simultaneously TCV 60 M USD  The proven track record on creating 4 BFSI COE’s Projects & Business Process Re-Engineering COE Lead who provides expert views on trends in a specific domain based on domain expertise in order to create a pipeline of clients and grow revenue and differentiates and positions the practice with analysts/clients/deal consultants.  Shared Best Sharing Practice inputs to the transition team for domain-specific SLAs in order to ensure appropriate SLA is defined and committed for from an FAO perspective A core member of the Diversity & Inclusion team & Sexual Harassment Committee Identifying & Shortlisted -Next 50 Leaders based on skills. experience and groomed them. Global Program rolled out across the Globe across Industries.Transition + Transformation + Service Delivery+ Operations Consulting + PreSales + OPEX+ Solution ArchitectRPA + Automation + Workflow Diversity Leader+ People Manager + People Advisor + People Engagement + HR TransformationF & A Leader+ Leadership+ COE Leader + Finance Tower Lead + Order to Cash + Expert Show less

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  Qfb

  Jul 2015 - Mar 2016

  Avp program and project manager (investment banking)

   Delivered 10+ projects (ranging from $1-$4M) from ideation to implementation Project strategist-plan in aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains – Reduction Plan 7% YOY Change Agent who engineered the flow of Apps / T24 / AML /KYC & achieved seamless migrations & integrations, accomplished with no downtime & reduced $750K under budget  Developed backend Workflow tool to get approval from each department to open an Account Improved User experience whole working on Workflow & Automation System by 35% & after Workflow syncing Apps and Mainframes/ Training- resulting in an 87% ^in productivity.Skills sets: Program Management, Project Management, Change Management, Stress Testing, BFSI, Operations Management, Delivery Mgt, COE, T24 Core Banking Implementation, Banking Applications, Digital Banking, Retail, Commercial Banking, Phone Banking, Investment Banking, Internet Banking, Presales, Avalog, T24 Core Banking AML / KYC Implementation, Due Diligence, SLA, SOX & Audits, KT, Training, Infrastructure Mgt, BCP Management, KYC, AML, Records Management, PMO Set- up, Shared Services set up, Banking Shared Services set up - FO / BO /MO, IT Implementation, Process Mapping, Process Improvement, Transition, Transformation, Technology Implementation, OPEX, Credit Card Launch for Wealth, Quality Projects, Six Sigma, Lean.Transition + Transformation + Service Delivery+ Operations Consulting + PreSales + OPEX+ Solution ArchitectRPA + Automation + Workflow Diversity Leader+ People Manager + People Advisor + People Engagement + HR TransformationF & A Leader+ Leadership+ COE Leader + Finance Tower Lead + Order to Cash + Expert Show less

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  Ratan distributors

  May 2016 - Dec 2018

  Managing partner

  Authorized Vendor of Industrial Plastics and Chemicals.

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  Confidential

  Jan 2019 - Nov 2021

  Program director, senior project management consultant | f & a | hr | transformation | consulting

   Orchestrated in operating 3rdparty Shared Services from scratch for BPO –- 10 M USD Solution Architect for O2C Process |Process Mapping and Pre Sales Pitch for BPO 20 M USD Planned in aligning/streamlining process via Automation, Workflow, RPA, Training of F & A & Banking Process | Implementing & Upgrading Mainframes| Testing & Go Live Startups - Startup Lead who sets the Office Infrastructure - Enabling People | Process | Technology  Startups - As a Consultant, I help setting up COE - HR | People Management | Setting SLA & Metrics | Hiring | Training & Development - Voice & Non-Voice Process | DEI Consultant | Building Leadership Team by Skills & Experience | Transformation & HR RPA ☑️ Consulting Projects- E & Y / PWC | Startup Companies▶ Video Briefing - Turn on Audio - https://lnkd.in/gwvTAde▶ https://biteable.com/watch/2960647/1767e510e1fddcce10bf6f5e2db183c4🎧 Audio Briefing - https://clyp.it/ta01lkojTransition + Transformation + Service Delivery+ Operations Consulting + PreSales + OPEX+ Solution ArchitectRPA + Automation + Workflow Diversity Leader+ People Manager + People Advisor + People Engagement + HR TransformationF & A Leader+ Leadership+ COE Leader + Finance Tower Lead + Order to Cash + Expert Show less

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  Consulting projects

  Jan 2022 - now

  Leadership role - consulting | hr transformation | start up investor

  Consulting | Operations | Automation | Program Management | HR Transformation Role | DEI Leader | Employee Engagement | HR Communication | Automation of HR Work - Employee Grievances | Pay roll | Startup Investor