Experience

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  Mandarin restaurant franchise corporation

  Aug 2018 - Jun 2019

  Busser

  • Kept restaurant clean, organized, and functional by keeping up with restaurant’s flow and demand as well as helping out servers by keeping stations clean, and providing the necessary equipment needed for continuation of work• Cooperated and communicated with team members to create the most efficient system. Delegated tasks for each member, setting rules and restrictions to ensure steady flow

• 

  Demetres

  Dec 2019 - Sept 2023

  • Managed restaurant during operating hours and ensure that all staff and customers are in a positive and safe environment. Ensuring communication between staff and guest on what needs to be done and any rising complaints or conflicts• Handled with inventory, store management, communication between stores and companies, hiring process, staff management, to ensure that the restaurant is running as efficiently and smoothly possible • Dealt with complaints and concerns from both staff and guest and provided the best possible solution fixture by problem solving to maintain order and ensure that all parties are respected and heard• Created a more efficient and effective system to ensuring restaurant is operating smoothly by delegating tasks and by assessing and catering to staff’s strengths and weaknesses• Coached and supervised staff and trainees on specific roles and duties and explaining responsibilities, how to improve, tips, and overall becoming more efficient, organized, and structured in the line of work Show less • Reduced customers complaints and increase customers satisfaction and sales. Created positive and efficient work environment to increase efficiency when preparing customer orders by communicating with team members and resolving any arising conflicts• Contributed to front line service to customers ensuring all questions and inquiries were handled in a timely and respectful manner • Provided back line services by preparing orders and ensuring all orders are delivered quickly and up to standard as a dessert crafter and barista Show less

  • Supervisor

    Dec 2022 - Sept 2023

  • Artisan

    Dec 2019 - Dec 2022
• 

  World financial group (wfg)

  Jan 2021 - now

  Licensed insurance agent & financial educator

  • Resolved clients’ problems and concerns related to their financial situation. Presented strategies and solutions that are most suitable and in the best interest of the client• Help ensure families are protected by offering life insurance and providing investment products suitable to clients to help grow their wealth and financial matters• Arranged and conducted meetings between clients and advisors, as well as prepared and filed documents related ensuring a smooth and efficient process for the best experience for everyone• Hosted and organized financial literacy education seminars to families in person as well as online• Provided excellent customer service skills and commitment in helping ensure client’s satisfaction• Collaborated with teams, insurance companies, financial institutions, clients, and organizations Show less

• 

  City of brampton

  Dec 2021 - Mar 2022

  • Taught students how to skate and develop comfort and confidence on the ice. Prepared weekly lesson plans that would best suit to the students’ age, interests, and learning type• Evaluated students’ progression and overall results over the course of the program and communicated with them and the parent or guardian about any issues, concerns, and feedback, to provide the best support possible• Demonstrated leadership in taking charge and responsibility of the student’s learning and safety• Ensured a safe and positive environment to increase students’ overall experience and learning capability. Engaged with students to make them feel more comfortable and encouraged students by reinforcing positive and constructive feedback Show less

  • Rink Guard

    Dec 2021 - Mar 2022

  • Skate Instructor

    Dec 2021 - Mar 2022
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  Scorpium inc.

  Mar 2024 - Aug 2024

  B2b sales representative

  • Generated own leads by prospecting in the field daily within territory and built rapport with existing and potential clients• Analyzed, qualified, and advised customers and potential clients on POS products that would best suit and enhance their business by conducting meetings, presentations, and setting appointments• Collaborated with business owners and decision-makers to help identify potential problems and how to help out the business in terms of POS, money, time and efficiency• Responsible for the entire sales process for each client from initial contact and prospecting, to end of sale closing point of contact Show less