Haidy Moussa,MBA

Experience

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  Royal for Electronics

  Dec 2000 - Jun 2010

  Administration Manager

  •Ensuring that all business operations are carried out effectively on time•Ensuring targets are being met by holding regular review meetings with different teams•Provide essential HR roles such as: hiring, training, evaluate performance, contracts termination, and benefits.•Working closely with sales team (10 persons including 1 supervisor and 2 team leaders) to monitor and control them in engagement, assignments, and supervise sales targets definition and achievement•Monitor sales activities to ensure that customers receive satisfactory service and quality goods. •Assisting customers and responding to their inquiries and complaints with customer service attitude•Producing reports for the owners related to: operations, performance, productivity, and strategic goals accomplishment.•Supervise returned products and preparing them for resale after checking condition of each item while Handling inventory logs and keep stocks files and reconciling cash receipts. Show less

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  Wadi Degla Clubs Company S.A.E.

  Jun 2010 - now

  Administration Manager

  •Managing 6 teams (Reception, Housekeeping, Security, Buffet, Maintenance, Transportation) with total of 100+ employees; and ensure efficient utilization of facility staff•Supervise clerical and administrative personnel in communicating job expectations, evaluating employees, disciplining employees, hiring, training, and taking corrective actions when necessary•Developing, reviewing, and improving administrative systems, policies, procedures, and generally ensuring the operations goes smoothly by implement best practice processes to increase efficiency•Ensure a safe, secure, and well-maintained facility that meets environmental, health, and security standards in coordination with HSE department to comply with all safety and security protocols•Plan and manage facility central services such as reception, security, office space, catering, and parking•Manage the maintenance and repair of machinery, equipment, and elevators, and electrical systems … etc. and ensuring cleanness of facilities and overseeing refurbishments and renovations•Allocate and manage facility space for maximum efficiency•Manage and review service contracts to ensure facility management needs are being met and negotiate contracts to optimize quality of delivery and cost saving. Types of contracts include: Maintenance, Transportation, and laundry outsourcing,•Supervise logistics, customer services, and transportation in serving as contact person for all company transportation requests•Working with the management team in setting budgets, prepare and track facility budgets with monitor spending, and processing other expenses.•Planning and scheduling resources for office events such as: meetings, conferences, interviews, orientations, and training sessions.•oversee the company’s facility operations, manage staff, manage office moves (internal/external) and manage janitorial duties•Manage, supervise, train, and allocate reception staff to keep up the best of company image Show less