Alexandra Heifort

Experience

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  ACR Homes

  Feb 2014 - May 2019

  Personal Care Assistant

  Provided care (personal and medical) to physically and developmentally disabled individuals, while ensuring HIPAA Guidelines. Caring for mentally disabled adults. Medication, transportation, cooking, cleaning, personal care: teeth, bathing, toileting, feeding, ect. Hospital care management, appointment management, charting, behavior management, outing management

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  ScribeAmerica

  Feb 2018 - May 2019

  Chief Medical Scribe

  HIPAA-certified medical scribe and manager with 1+ years of experience in fast-paced hospital and medical clinic environments. Documented medical history of over 5000 patients, monitored and kept treatment protocols in order. In 2018-2019 maintained 99% record accuracy in a combination of both EPIC and NextGen EMR systems, with Midwest Brain and Spine Clinic. •Directed, managed, planned, and achieved goals and objectives consistent with the hospital’s mission and philosophy•Documented complete information in EPIC and NextGen about examinations, treatment plans, lab results directly into patient electronic charts. •Assisted in resolving and satisfying client requests and internal operational issues. Facilitated communication between physicians, medical team and administrative personnel.•Hired, trained, delegated tasks, quarterly and yearly evaluations, clinic resolution, mediator, scheduling, oversaw clinician and scribe productivity, •Increased completion and implantation of patient service record, key performance indicators of inpatient documentation, billing reports, and insurance processing. Show less

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  ThreeWire, Inc.

  Feb 2019 - Mar 2020

  Clinical Research Remote Enrollment Assistant

  Provide support to pharmaceutical, medical device, biotech companies and clinical research organization to achieve clinical trial enrollment and retention goals. Serve as medical chart review and enrollment specialist. •Assist in the screening of potential patients for various clinical trials and protocols•Provide education on clinical trials and investigational drugs and devices to patients•Data Entry of key information pertaining to successfully screened patients •Organize, maintain and update data query resolution on multiple data bases•Direct communication and relations with Sponsors, clinical research associates, and study site leadership. •Physician outreach, networking with referral physicians, clinics, and clinic professionals•Research and identify locations, contact/visit clinics to supply study material. Show less

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  Boston Scientific

  Mar 2020 - now

  • Drive WATCHMAN & FARAPULSE Advisory Board planning and execution.• Strategize, plan, and coordinate animal lab events in WATCHMAN & FARAPULSE.• Support key initiatives with KOLs in the Left Atrial Appendage Closure (LAAC) and Pulsed Field Ablation (PFA) spaces.• Support launches of WATCHMAN & FARAPULSE products. •Drive WATCHMAN Advisory Board planning and execution• Strategize, plan, and coordinate animal lab events• Support key initiatives with KOLs in the LAAC space• Support launches of WATCHMAN products •Leading implementation and engagement strategies for new digital health solution to help nurses manage patients through implant care journey.•Managing and updating customer patient data into HAWKEYE during implementation process.•Creating, both distribution and invoicing, UPNs for HAWKEYE with BSC system.•Project managing and driving SOC II certification. • Coordinated with physicians and proctor logistics to ensure case coverage.• Collaborated with global business partners to develop and manage comprehensive plans.• Facilitated and maintained clinical training documentation of healthcare providers.• Assessed project issues and developed resolutions to meet goals and objectives.

  • Associate Project Manager - Electrophysiology R&D

    Aug 2024 - now

  • Product Manager II - Atrial Fibrillation Solutions KOL and Customer Engagement

    Aug 2023 - Aug 2024

  • WATCHMAN Product Manager I -- LAA Closure

    Jul 2022 - Feb 2024

  • HAWKEYE Implementation and Training Customer Success Manager - WATCHMAN LAA Closure

    Jan 2021 - Aug 2022

  • Physician Proctor Coordinator Specialist ll

    Mar 2020 - Jan 2021