Craig Ball

Experience

• 

  Winn-Dixie

  Aug 2014 - Jul 2016

  Service Associate
• 

  Jacksonville Jaguars

  Aug 2015 - Apr 2017

  • Develop and design internship manual to be used as a training tool for future department interns • Assist PR department in transcribing press conferences for same-day press releases • Organize and deliver promotional material for fans while maintaining an accurate record for management • Assist in the creation of event-specific communication • Manage department inventory, including autographed memorabilia, merchandise, Guest Services Team collateral and season ticket member event decorations • Respond to guest and employee complaints, questions, and/or suggestions• Attend and generate minutes for Guest Services Committee weekly meetings• Assist Manager of Premium Experiences in the executive suites for non-Jaguars events, including Monster Jam• Participated in Jaguars’ sales and service trainings Show less

  • Fan Experience

    Jan 2017 - Apr 2017

  • Fan Experience Representative

    Aug 2015 - Jan 2017
• 

  Inside Sales Solutions

  Jun 2017 - Aug 2017

  Sales Development Representative
• 

  The Aspire Group Inc

  Nov 2017 - Jan 2019

  Sales Consultant
• 

  Dunedin Blue Jays

  Jan 2019 - Jan 2022

  • Supervisor, Ticket Sales and Operations

    Oct 2020 - Jan 2022

  • Supervisor, Ticket and Box Office Operations

    Jan 2019 - Oct 2020
• 

  St. Louis Blues

  Feb 2022 - now

  Ticket Operations Manager