Josh Allen MBA, MHA, CCT, CRAT, CMA

Experience

• 

  Craig Hospital

  Oct 2005 - Mar 2010

  Rehab Tech II

  Educate patients and family members on activities of daily livingRe-write and create new policies and procedures to ensure the safety of patients and staffContinually invent ways to increase quality of careDevelop and follow continuous quality improvement plansAssist in developing, monitoring, reporting and recording progress towards treatment plan goalsDocument s all client-related activities in the plan of careProvide assessment, training and supervision or assistance to individuals with brain/head injuriesAssist clients who have sustained a brain or head injury to develop and maintain skills necessary to live as independently as possible Show less

• 

  CollegeAmerica

  Dec 2009 - Oct 2013

  Assoicate Dean

  Organize and conduct staff/faculty meetings, program advisorycommittee, monitor student academic success, student events, certification groups, course schedules, externships, volunteerexperiences, institutional assessment and improvement plansCreate curriculum and inventive ideas to retain and graduate studentsWrite accreditation reports and provide documentation on measurable outcomesConflict resolution with staff, faculty, departments, students, projects and assignmentsContinually reached quarterly goals for student upgradesPlan, schedule and hold meetings to complete projectsDevelop new courses based on market researchWorking with admissions to bring in new clientele by using different sales strategies Submit reports, order equipment, manage staff and pay vendorsMaintain public relations with potential customers and supporting organizationsProduced advertisements to fill courses Show less

• 

  SCL Health

  Feb 2014 - May 2014

  Provisioning Analyst/Contract

  Left Position due to project cancellation. Scheduled and personalized training for Executives, Senior Management, Directors and Management inside of the e-Security provisioning applicationSenior trainer for roll out in support of development and operationsTraveled to hospitals and corporate SCL sites to educate, support and assist application users Correspondence through spreadsheets, data entry and Outlook

• 

  Biogenics MD

  Jul 2014 - Sept 2015

  Operations Director

  Standardized, corporatized and maintained compliance with 40 + clinics. Directed daily operations for three separate business entities. I scheduled appointments for the Doctor, Nurse and incoming patients. Consistently performed quality improvement assessment and planning. Through marketing, customer service, technology, procedural expansion and creative ideas the practice grew from 240 patients to over 400. Accomplishments:• Doubled patient populace in six months with better marketing and clinical processes• Opened two new clinics • Successfully standardized and managed over 40 Medical Spa’s Duties:• Managed day to day operations for the clinics• Stabilized and standardized clinical day to day operations • Developed new procedures for clinics and businesses• Performed clinical duties and assisted the Doctor• Assisted in opening two more businesses Show less

• 

  Immediate Veloity

  Jul 2015 - now

  Results Coach

  Using the five points coaching system, identify strengths and weaknesses to develop strategic plans to accomplish specific goals. Supporting, planning and tuning into clients desires and needs to optimize bottom lines. Results far past business, changing lives and consequently the world!

• 

  National American University

  Sept 2015 - Nov 2017

  Built three independent health care programs. Designed all processes, curriculum, lectures, exams, cash flow and reporting. Created business model for the department from marketing and enrollment all the way through job placement.Accomplishments:• Enrolled and trained over 250 students while maintaining an accumulative passing rate of 96% • Created six externship sites with binding Affiliation agreements, leading to a placement rate of 80%• Created alliances with local community collegesDuties:• Started, created, developed and ran three healthcare programs: Phlebotomy, E.K.G. and Patient Care Technician• Handled all hiring, firing, budgeting and ordering of books, equipment and lab supplies • Posted job openings, interviewed candidates, hired and dismissed all staff and faculty• Created alliances with businesses for growth opportunities• Developed all curriculum for Phlebotomy, EKG and PCT• Created, maintained and updated accreditation documents• Invented all processes from enrollment to externship and placement• Created leads, followed up with leads and enrolled students Show less Created Phlebotomy, PCT and EKG certification program and curriculum including: Master Syllabus, weekly schedule, power points and tests. Initial startup of program and all matters relating to teaching, develop curriculum, build recruitment plan to drive program enrollment, recruits interviews and hired qualified persons, primary authority over administration of the Phlebotomy program, developed marketing materials, performs annual evaluations, develops training by creating monitoring analyzing and reporting metrics to evaluate and track results, maintained budget while incorporating new software and equipment, prepared annual budget proposal, while staying in accordance with the mission, core values, and purposes of the university. Show less

  • Campus Dean/Allied Health Program Director

    Sept 2015 - Nov 2017

  • Phlebotomy Program Coordinator

    Sept 2015 - Nov 2016
• 

  SpectraCell Laboratories, Inc.

  Nov 2017 - Oct 2019

  Accomplishments:• Negotiated new product pricing and developed improved process flow for secure email, server maintenance, and ADS configuration• Interfaced and implemented Roche COBAS 8100 • Improved workflow for Client Services, Client Liaisons, Marketing, Chemistry, Genetics, and Harvest• Adjusted and configured software for improved report generation, data mining, and system efficiency Duties:• Continually adjust and configure software systems to meet the needs and demands of the ever growing and expanding business• Train staff, reps and clients on best practices within the software• Maintain IT support ticket system Show less Leading the company in process automation. Taking a manual process and converting into an automated and integrated set of processes. Ensuring the conversion to LIMS Orchard (Harvest and Copia) is successful. Accomplishments:• Implemented Orchard Software COPIA and Harvest laboratory information management system • Interfaced with Siemens, Beckman, billing software, customer relations management system, several middleware software, and multiple reference laboratories• Created training documents and procedures for processing, chemistry, genetics, cellular isolation, lymphocyte harvest, data entry, client services, marketing, customer service, I.T., and reporting Duties:• Directed all aspects of implementation, training, interfacing and integrating of the L.I.S.• Coordinated HL7 connections between instruments, middleware, reference laboratories, and E.M.R. • Managed verification and validation process• Created training and S.O.P. documents Show less

  • LIMS Software Specialist

    Jul 2019 - Oct 2019

  • Project Manager for LIMS System Harvest and COPIA

    Nov 2017 - Oct 2019
• 

  Dean's Professional Services, Inc.

  Oct 2019 - Mar 2021

  Director Of Education

  Responsible for the development, implementation, leadership, and management of all the education programs internal and external. Developed and implemented an educational program concept which incorporated educational opportunities for students. Classroom size has grown by 400 percent.• Generated and implemented unique ways to motivate students using engaging curriculum including video and interactive teaching tools. • Created a comprehensive communication and training program to meet the diverse needs of students. • Developed preferred alliance partnerships Texas Workforce Commission to assist in placement for qualified candidates. • Developed policies and procedures handbook to ensure a clear working environment for internal and external teams.• Broadened the scope of EdVantage Training Solutions educational program by offering new programs such as Certified Medical Assistant, EKG, Electronic Health Records, CPR and Phlebotomy courses.• Handled all class scheduling, and monitored the ordering of equipment and supplies. Inventory and report all grades and attendance• Key Project Manager for the Company 5013C “People Matter Project” • Design and teach curriculum for Healthcare, Hospitality, IT, HR and Administration. • Incorporated LIMS Software Specialist for hybrid training. Show less

• 

  Boston Scientific

  Mar 2021 - now

  Clinical Education and Training Manager