Sunil Harlalka

Experience

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  MAS FINANCIAL SERVICES LTD

  Jul 2004 - Jan 2006

  Credit Officer

   Credit Appraisal (Personal Loans and Vehicle Loans) in given TAT. F.I Co-ordination with F.I executives. Screening of Customer Documentation. Training Executives & Sales Promotion (Dealer Meetings & Loan-Mela Organization). Customer Care (NOC Proceedings, RC Book, Insurance Policy, PDC Collection). Branch Coordination.

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   MAHINDRA FINANCE (On Payroll of FlexiOne)

  Feb 2006 - Feb 2007

  Branch Accountant

   Bank Reconciliation. PDC Handling & Cash Management. Cheque Return Advice Processing. Bank Advises (Statements, Balance Confirmation etc.). File Checking. Business reports. Scheme Designing & Conveying to executives. Loan Approval Demands and Disposal Approval. Dealer T.A. (Approval, Reconciliation, Statements). Dealer Commission & Brokerage Processing. Insurance Business (Marketing General Ins. & Loan Safe). Marketing Refinance Business Expense Vouchers & Bills Requisition Processing PDD & Short PDC Collection Through executive & Phone Recovery Co-ordination & NPA Reporting. Notices preparing for Default Customers & Posting. Reporting (Daily- DRS & Monthly – MIS). Customer Handling & Customer Care. Fore-closure Working & NOC Proceedings. Maintenance of Registers. Branch Coordination (With RO & HO). Show less

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   ICICI PRUDENTIAL LIFE INSURANCE COMPANY LTD

  Mar 2007 - Jan 2008

  Customer Service Executive – Underwriting

   Handling Operations of Bharuch Main Branch & Two Spoke Branches. Under-Writing STP & Jet Cases of Life, Pension & Health Products(Checking the Financial Eligibility of the Life to be Assured, Insurable Interest, Mortality Rate, Body Mass Index, Family History, Personal History/Habits, Medical History, Occupational Hazards, Life Style, Etc).  Verifying Each and Every Document Attached With the Application and Ensuring their Validity. Calling for Further Documents or Proofs Such as Age Proof, Income Proof, Etc. If Required. Doctor Servicing – Managing Panel Doctors. Cheque Dishonor Process. Credit Tracking.  Reconciliation – End of Day Activity. DOPS (FSP Forms Underwriting, Processing, Scheduling Etc). Customer Service & Customer Care (Receiving Quarries & Providing Solutions to Walk-in External Customers & Internal Customers as Well). Administration Job. Branch Coordination with HUB Branch. Show less

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   TATA AIG LIFE INSURANCE COMPANY LTD

  Jan 2008 - Mar 2011

  Branch Operation In - charge

   Over All Administration, Expenses and Operations Management of Three Branches. Monitoring Operational Activities of the Branches. Monitoring Operational Activities of Sales Office, Business Centers. Training To Be Conducted For New Recruitments. HR Support Activity from Branch to Complete the Joining Formalities of New Employees. Ensuring That Adequate Controls Are Maintained In The Cashier Collection Activities. Ensuring Adequate Controls and Compliance of Daily Procedures in Branch Operations. Central Liaison Body for Zone & H.O. Operations (Other Than Sales). Ensuring All SLAs Pertaining To Operational Activities Is Adhered To By The Branch. Monitoring and Approving the Branch Expenses Pertaining To Branch Administration. Monitoring the Activities of Cashier, CSO, BOE, and DOPS Staff at Branch/Sales Office. Motivating, Guiding And Appraising The Branch Cashier, CSO, BOE And DOPS Staff. Facility Management for the Branch. Maintain Records For Audit & Compliances. Ensuring Branch Renewal Collection & Persistency Target to be Achieved. Customer retention and Sales Support. Show less

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  HDFC Bank

  Oct 2011 - Dec 2014

  Deputy Manager

   Disbursement of Mortgage, EEG & BBG Products in Defined TAT. File checking. Property Reconciliation. Property Checking with Legal Docs & Vaulting. Stock Statement & Insurance Updating. Form 8 filing coordination with CPU Team. Maintenance of Records of Dispatch & Transaction Done. MIS Publication. Customer Handling & Customer Care. Renewing EEG & BBG Facilities. Fore-closure Working & NOC Proceedings. CPU Coordination.

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  CAPITAL FIRST LIMTED

  Dec 2014 - Jul 2016

  Operation Manager - Retail Asset Operation

  Sunil is handling a team of 35+ executives for Retail Asset Operation for different loan products including Home Loan, Mortgage Loan, Business Loan, 2W loan, Personal Loan & Consumer Loan.Contribution:  Set the company policies at CPA HUB. Improved overall TAT & Quality of files processing. Bring down the attrition ratio of CPA employees below 10%.Achievements:  Received prestigious ACE award for Quarter II. CPA stand in top five PAN India throughout year. Show less

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  Reliance Home Finance Ltd.

  Feb 2018 - Aug 2019

  Area Operations Manager

  Handling Area Operations in terms of monitoring & processing of the end-to-end process from login to Disbursement, Banking and Recon and Customer Services of products like AHL, HL, LAP& CF.

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  Fullerton India Credit Company Ltd.

  Sept 2019 - Nov 2022

  Assistant Vice President

  Handling Maharashtra State's Loan Booking Operations for HFC, LAP, SME, DF, Rural Mortgage, ABF, PL/BIL along with PAN India TW cases.

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  InCred Financial Services

  Nov 2022 - now

  Head of Central Operation