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Najem Nabhani

Najem Nabhani

Customer Service Agent

Followers of Najem Nabhani2000 followers
location of Najem NabhaniAmman, Jordan

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  • Timeline

  • About me

    Senior Software Engineer at Careem 🇵🇸 🇸🇩🇧🇩

  • Education

    • Al-Albayt University

      2017 - 2021
      Bachelor's degree Computer Science 89.57

      Activities and Societies: Member of Zero-One Club; non-profit tutoring team for IT students. Graduated top of the class

  • Experience

    • Crystel.co

      Mar 2020 - Jan 2021
      Customer Service Agent

      Interacting with customers, filling surveys, and resolving their complaints.In this fast-based environment, I've had an average quality score of 90% with minimal supervision.I have proven flexibility, working on projects for the World Health Organization and Jordanian E-Government.

    • Atypon

      Oct 2020 - Feb 2021
      Software Engineer Intern

      Advanced Software Engineering using Java and DevOps - Assessment-based and interactive intensive training on the following topics: Java Core & Advanced, problem-solving, clean code principles, design patterns, MySQL, Spring-Boot, API architecture, Linux, Docker, Kubernetes, and AWS.Was among the last 17 out of 80 total interns who qualified for the internship completion and certification.

    • Fibertech

      Jan 2021 - May 2021
      Software Developer

      Developed an internal web tool and mobile application for managing Fiber-Optics installation and activation, Fiber to the Home (FTTH). Maintained multi-tenancy on portal views and data segregation. Implement Authentication, Authorization and Role-based Access Control (RBAC) security. Utilized Firebase functions (BaaS) and Google Maps API. Worked with Technical Manager, Fiber-ops Documentation Engineer, and IP Engineer.Served customer requirements for major Telecoms and ISPs: Umniah, Zain, Mada, Damamax, VTEL & Blink Networks. Show less

    • Amazon

      May 2021 - Sept 2023
      Software Development Engineer I

      Retail & Retail Systems Team - Delivered high quality software that meets requirements. Participated in code and design reviews, tasks estimation, operational readiness and deployment process. Contributed to the design of existing software architecture. Implemented automated integration tests. Worked with Technical Managers, Project Managers, and QAEs, in refining requirements, bug fixes, E2E and UAT testing. Worked closely with Interns, Juniors, Mid, and Senior Engineers.Externally known technologies that I use: Java/Spring, JSP, React, Vue, Selenium, AWS. Show less

    • Careem

      Oct 2023 - now
      Senior Software Engineer

      Captain Platform team: I'm responsible for engineering and maintaining the backend microserveses that serve +2.5 million captains in the UAE, Jordan, KSA, Pakistan, Morocco, and Egypt.

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Najem Nabhani
      Certificate of Training Atypon Systems Apr 2021 Successful completion of Atypon System's internship program.
    • Awarded to Najem Nabhani
      Certificate of Appreciation Deanship of Student Affairs Aug 2019 An appreciation for participation in extracurricular activities.
    • Awarded to Najem Nabhani
      Dean's Honor List Deanship of Students Affair • 2nd semester 2018/2019 (91.37 GBA)• 1st semester 2018/2019 (90.78 GBA)• 2nd semester 2017/2018 (90.52 GBA)• 1st semester 2017/2018 (94.00 GBA)

  • Volunteer Experience

    • Problem Setter

      Issued by Atypical Society on Aug 2025
      Atypical SocietyAssociated with Najem Nabhani

    • Software Engineer

      Issued by Amazon on Jun 2022
      AmazonAssociated with Najem Nabhani

    • Content Writer

      Issued by CodatJo on Dec 2020
      CodatJoAssociated with Najem Nabhani

    • Competitive Programming Trainer

      Issued by Jami'at Al Al-Bayt on Jan 2019
      Jami'at Al Al-BaytAssociated with Najem Nabhani