Phil Robbin

Experience

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  Sears, Roebuck and Co.

  Jan 1990 - Jun 2005

  Sr Business Systems Analyst / Solutions Consultant / Project Manager / Developer

  Delivered on a variety of major projects:• Merchant Workbench • Enterprise Portal Framework• Gift Registry• Sears.com / TheGreatIndoors.com• Wish Book Toy Catalog• Clubs and Services System• Direct Marketing Credit Card Processing

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  Target Corporation

  Jul 2005 - May 2010

  Project Manager / Lead Business Analyst

  Supervised 4 Business Analysts: 3 local, 1 offshore.Import Business• Completed six releases of this import management, invoice payment, and reconciliation application.• Led the team in gathering requirements and created detailed functional specifications for invoice load, search, work queue, analytics, and reporting scenarios.• Collaborated with the Technical Architects to design a customized rules engine for auditing invoices, a dynamic method for maintaining system parameters, and a robust search interface.• Implemented program-wide defect management and change control processes. • Implemented a dashboard and a standardized production incident handling procedures to target recurring problems and to finally allow the application to be turned over to the enterprise support team.Coupon Automation• Created a workflow application that allowed users to define a coupon, to set up the associated items, descriptive text, disclaimers, and bar codes, and to obtain the proper approvals.• Led a usability study to help customize the application to better meet the needs of the business clients. Show less

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  SUPERVALU

  May 2010 - Sept 2010

  Senior Business Systems Analyst

  • Evaluated the plan for managing financial accounts through Oracle Suite ERP and provided recommendation that reduced the number of accounts from 20,000 to 40.• Used business process modeling to document the steps required to get a product from concept to the store shelf, identifying ways to reduce the process from 6 months to 30 days.

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  Life Time Fitness

  Sept 2010 - Jan 2018

  • Overall responsibility for the online store (shop.lifetimefitness.com / shop.lifetime.life)• Managed an Agile development team of 10 (6 onshore, 4 offshore) - acting Scrum Master• Gathered requirements for and implemented a responsive user interface• Streamlined checkout with itemized promotions• Added payment options for PayPal and LT BUCK$ (Life Time currency)• Integrated with an external product review service to capture and display customer feedback• Led a cross-functional team in implementing the capability to sell in-club services online with associated legal waivers and usage agreements• Doubled 2016 Black Friday/Cyber Week sales through addition of new site features • Added new EDI transactions and created email fulfillment for intangibles, e.g. electronic gift cards• Created and automated queries to provide extracts to the Data Warehouse/Accounting for financial reporting• Improved web analytics by implementing Adobe OmnitureEnvironment: SAP Hybris 5.2, Apache Tomcat, Java, SQL Server, Atlassian (Jira, Confluence, Stash, Bamboo) Show less

  • Software Development Manager / Project Manager / Lead Business Analyst

    Jun 2015 - Jan 2018

  • Lead Business Analyst

    Apr 2013 - Jun 2015

  • Senior Consultant through IS Leaders

    Sept 2010 - Mar 2013
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  UnitedHealth Group

  Sept 2018 - Nov 2018

  Technical Product Owner

  • Managed goals, capabilities, master features, features, and user stories using Aha! and Rally • Improved the visualization of vendor Data Quality through additions to the executive dashboard• Upgraded Data Security by controlling access rights to the data lake

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  BI WORLDWIDE

  Nov 2018 - Apr 2024

  Sr IT Project Manager

  • Managed eCommerce software development team of 4 onshore/5 offshore, supporting 1500+ websites • Managed PeopleSoft development team of 4 onshore/5 offshore• Ensured productivity through sprint metrics dashboards I created from GitLab ticket extracts• Implemented Agile methodology on 2 teams, Scrum Master for 3 teams • Acted as Lead Business Consultant for major project kickoffs – diagramming, scoping, and estimatingEnvironment: Broadleaf Commerce, Tomcat, Oracle, GitLab

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  Warecorp

  Apr 2024 - Oct 2024

  Senior Information Technology Project Manager

  * Managed a healthcare device app development project* Managed a banking app development project

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  Business Impact Group

  Nov 2024 - now

  IT Manager

  Overall responsibility for the Technology team at BIG, including software development, vendor relations, 3rd-party integrations, network, workstations, hardware, and telecommunications.