DIPJYOTI MAITRA

Experience

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  Golden Enterprise

  Jun 2005 - Sept 2007

  Executibe

  Accounts,Life & Non-life Business.

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  Axis Bank

  Sept 2007 - Mar 2020

  OpetationHead

  Branch Operation,Teller & Voult cash,CASA,IPG,Loans,Forex,Internal Audit

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  HDFC Bank Ltd

  Feb 2020 - Sept 2022

  Senior Manager

  SALES Uses referrals of internal Database and direct customer contactibility and conversion new business opportunities for CASA new to bank, Retail Loans, credit card, Life and Non-Life business, Mutual fund, Demat & Trading, Retail forex, CASA value enhanced, unique and High value TD, NRE deposit. Set plans to Achievement of Team daily business and review against assigned target. Responsible of team productivity and profitability. Compliance Audit observation, Risk mitigation. Resolving Critical operation and Review of daily GL accounts. Auditing prima facia, CASA onboarding process and FTR, Retail Forex transaction, Vostro inward process, EEFC credit check, Inland LC, BG and OD process. Transaction monitoring & AML reporting, Statutory reporting, Branch compliance health and alert monitoring, Dematerialisation, re-materialisation, pledge process, Death claim process, dispute monitoring and addressing first line of grievance redressal mechanism. Show less

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  Bandhan Bank

  Sept 2022 - now

  AVP and Branch Head

  Leading team by motivation and skill development of assigned team in accurate direction. Assess local market conditions and identify current and prospective of sales opportunity. Develop forecasts, financial objectives and business plans, meeting sales target and metrics. Manage budget, bringing out best performances from team. Operational overview including prudent distribution of operations, end to end customer services, resource management, strong administration. Addressing customer issues promptly, adhere high ethical standards comply with all regulations, process and compliance. Show less