Jon Cartee

Experience

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  Basic Laboratory

  Mar 2012 - Nov 2021

  Senior Environmental Scientist

  Analysis of samples to determine specified chemical, biological, or physical characteristics using purchased and/or prepared reagents and/or standards, through the operation of both manual and automated specialized equipment and tools. Recording the data, logging the data into our LIMS system, and reviewing the data for quality. Use of a variety of interpersonal communication to identify when to work independently or in a team setting to ensure that samples are analyzed and reported within their turn around times. Training co-workers to preform testing following standard operating procedures, to utilize equipment, report/review data. Troubleshooting failures in analytical testing to correct issues surrounding technique, regents, standards, instrumentation hardware failures, and/or instrumentation configuration failures. Assisting co-workers with technical support, i.e., desktop support, networking support, printer support, local resources, and desktop installation.Troubleshooting, repair, and maintenance of staff computer systems, automated equipment, and manual equipment.Utilizing 3rd party resources to identify issues surrounding equipment and/or configurations. Member of Health and Safety Committee responsible for checking that co-workers are following safety guidelines, utilizing PPE, and the following the chemical hygiene policy. Maintaining code used in instrumentation data analysis and reporting. Ensuring co-workers follow safety guidelines and utilize PPE.Practice U.S. Environmental Protection Agency Good Laboratory Practice guidelines. Show less

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  Bits to Bytes

  Feb 2018 - Dec 2022

  Sole Proprietor

  Assisting clients with computer, network, software/hardware, and related problems; communicating technical concepts in non-technical terms; developing procedures, forms, while maintaining open communication. Troubleshoot and repair computer hardware, software, and peripherals, storage, operating systems, PCs, printers, LAN cabling, network switches, system security and virus protectionUnderstanding the needs of the customers and the realities of available IT products and providing guidance and training on implementing new software and/or hardware to accomplish their goalsApply security patches to operating systems, appliances, and other firmware devices Show less

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  Pace® Analytical Services

  Dec 2021 - Dec 2022

  Scientist Team Lead

  Responsible for providing or overseeing the analysis, administration and oversight of comprehensive chemistry/biochemistry policies, programs and practices; provides feedback and guidance regarding the analysis of materials, products and/or devices utilizing very complex to specialized professional and technical knowledge of chemistry/biochemistry or related equipment, testing, and proceduresOverseeing or reviewing, completing and processing a comprehensive range of chemistry/biochemistry forms, documents, databases, and related materials and informationTroubleshooting failures in analytical testing to correct issues surrounding technique, regents, standards, instrumentation hardware failures, and/or instrumentation configuration failures. Providing level 1 support for computer, printers, instrumentation to staff and management and escalating to our MSP when networking problems and outages occurProviding complex to specialized review, analysis, interpretation and documentation of testing resultsCoordinating with project managers to ensure timely client responses; re-routes or redeploys work where necessaryAccurate and complete documentation of maintenance, problems and observations of automated and manual equipmentLeading daily team meetings and communicating department metrics, coordinating analytical testing, providing guidance on work preformed in the department and providing an opportunity for team member to voice issuesFacilitating an engaging team environment by training and coaching associates while holding them accountable to execute on Standard Operating Procedures (SOPs) and recognizing outstanding team member contributionsProvides training and guidance on analytical tests, methods and instrumentation, as required Show less

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  Shasta College

  Jan 2023 - now

  I am in a position that provides support to all District sites. My main responsibilities include coordinating, installing, maintaining, and repairing various District-owned computer systems, peripheral equipment, and software at all campus sites. I am proficient in using advanced desktop management tools to carry out complex assignments, and I work with limited guidance.What sets my role apart from other computer desktop technician positions at the campus is the higher level of independent responsibility and focus on enterprise PC management techniques. I am entrusted with more independent decision-making in my daily tasks.Additionally, I am responsible for handling the installation and maintenance of common campus "smart classroom" components and ensuring their proper connectivity. This aspect of my job adds to the diversity of my responsibilities and requires a good understanding of the latest classroom technologies.Overall, my role plays a crucial part in ensuring that all computer systems across the District sites function smoothly and that any issues are promptly addressed to support efficient operations throughout the organization. Show less Provide level 1 support technical for computers, printers, instrumentation to staffand faculty, to assess needs and resolve technical problems or questions.Imaging Windows devices and configuring standardized applications to ensure thatsystems are setup correctly with proper network connectivity and licensing.Installing and setting up computer workstations, related equipment and softwaredrivers for equipped devices; troubleshooting, diagnosing, and replacing systemcomponents and ensuring the proper interconnection and operation of printers,scanners, and other peripheral equipment.Providing excellent customer service through effective and efficient utilization ofcomputer resources in person, over the phone, via email, chat, or through theutilization of other modern communication systems.Maintaining knowledge around current standards and best practices, as well as howthey integrate into our current policies and procedures. Show less

  • Information Technology Specialist

    Jul 2023 - now

  • Information Technology Support Technician

    Jan 2023 - Jul 2023