Bukola Dawodu MBA, ACIPM

Experience

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  Reddington Hospital

  Oct 2011 - Sept 2017

  HR Executive

  Worked with one of the 5 top-rated multi-specialist hospitals in Nigeria and handled the following HR functions;Recruitment, Employee relations, Performance appraisal system, HR administration, employee communications, exit management.Reduced job advertisement costs by 98% with the introduction of online recruitment of doctors and nurses.

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  EMROAPP

  Sept 2017 - Aug 2018

  Human Resources Associate

  The company offers pre-hospital care to her clients, ambulance service. I set up the HR department for managing the medical unit of the company (Velocura). I implemented the following functions while working with Rescue technologies;Policy formulation and ImplementationRecruitment and RetentionPerformance ManagementHR AdvisoryLearning and DevelopmentCompensation and BenefitsEmployee Relations and communicationsEmployee Wellness

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  HealthConnect 24x7

  Aug 2018 - Mar 2024

  Worked with internal and external stakeholders to implement operational processes, internal infrastructures to foster growth, profitability and efficiencies within the company.Developed and tracked key KPIs across the teams to track strategic goals, milestones and accomplishments. Observed and evaluated day to day operations of administration and collaborated with teams across departments to increase efficiency and workforce productivity.Worked and strategized with C-level suite for new project plans such as upscaling IT infrastructure and the workforce.Identified cost saving opportunities and efficiencies to optimize budget allocation. Oversee medical call centre operations and ensure compliance on SLAs with clients.Implemented IT systems and managed IT specialist.Championed the company's values and culture to foster a positive work environment.Provided direct support to the board of director and other executives, including preparing reports and handling confidential matters. Show less

  • Head of Operations

    Feb 2021 - Mar 2024

  • Human Resources Director

    Sept 2020 - Jan 2021

  • Human Resources Manager

    Aug 2018 - Aug 2020
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  Proskin Aesthetic Clinic

  Mar 2024 - Sept 2024

  Business Manager

  Customer Satisfaction: Prioritized customer satisfaction, resulting, in positive client feedback and team alignment with new technologies to enhance service delivery.Led tours for both the press and invited guests for the main launch, demomatrating proficiency in Public Relations and Media Relations.Team Leadership: Cultivated a collaborative and harmonious work environment, improving team dynamics and overall performance.Operational Enhancements: Collaborated with IT to improve client facing systems, developed workflow internally to enhance communication operational efficiency.Regulatory Compliance: Collavorated with team in securing a regulatory license by coordinating efforts across internal teams and external stakeholders.Other DutiesConduct regular business reviews and analysis to assess performance metrics, providing regular updates to the executive team on progress and areas for improvement.Represent the company at industry events, conferences, and trade shows, showcasing products and services and expanding professional networks.Provide coaching and support to customer service team members to enhance their product knowledge and sales skills. Show less

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  Blooms Holistic Haircare

  Oct 2024 - now

  Strategic Business Manager