Vipasha Kapil CSPO®

Experience

• 

  Tata Institute of Social Sciences

  Jan 2014 - Jan 2016

  Alumni representative 2014-16

  alumni representative

• 

  PRASAD CHIKITSA

  Jan 2015 - Jan 2015

  Research Associate Intern

  1. Community profiling of Kelthan village, Thane district, Maharashtra 2. Study on NCD (diabetes and hypertension) in rural Maharashtra and its risk factors 3. Study on affects of social factors on the fertility status of women living in Rural Maharashtra

• 

  Aastha Parivaar

  Jan 2015 - Mar 2015

  Research Associate Intern

  o Conducted Research Study on Female Sex Workers (FSWs) regarding their Health Seeking behavior during pregnancies/postpartum period & gynecological morbidities o Study on Influence of Telemedicine, E-Health and adequacy of existing health care & its utilization by FSWs and HIV+ FSWso Educating Community workers of the CBO on best practices of Health and Hygiene Maintenanceo Held a Dental and Reproductive Hygiene camps along with the Gynecologist. imparting knowledge for “Prevention is better than Cure” Pokaż mniej

• 

  Napier Healthcare

  Jan 2016 - Jan 2019

  o SME for clinical and quality assurance workflows of the producto Improvised the workflows of incident reporting and quality assurance committee management.o Established the workflows for clinical care management of the clients by the respective care providers (Doctors and Nurses)o Inclusion of Homecare workflows for the clients who prefer services at home.o Guide team members to meeting the project objectiveso Design & Launch new features/customizations in collaboration with tech and product stakeholderso Leading Sales IT and Support Group with vendor management of RPM as required, supporting and optimizing the processing of user requests.o Complies with the IT System Development Life Cycle (SDLC) methodologyo Supports quality, innovative thinking and strong team work that promotes excellence in customer serviceo Deliver Prototypes under guidance & in collaboration with all stakeholderso Product Consultation to the customers in Australia, New Zealand, Middle Easto Customer Support for product level issue/query resolutiono Deep dive process analysis & improvisation for Residential care and Homecare operationso SME in client RFP responses such as proposal documents and pre-sales pitches o Functional consultant in acquiring the new client accounts Pokaż mniej · Develop Business architecture using Requirement listing, scoping, processes, alternatives and risks.· Analyze client’s business requirement and processes through document analysis and workflow analysis.· Engage client to gather software requirements/ business rules and ensure alignment with development team.· Translate stakeholder’s requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/ process diagrams, data flow/ data model diagrams.· Communicate client’s business requirements by constructing easy to understand data and process models.· Provide input in developing and modifying systems to meet client needs and develop business specifications to support these modifications.· Liaise between business and technical personnel to ensure a mutual understanding of processed and applications Pokaż mniej o Requirement gathering and elicitation from the RFPs and client discussions.o RFP analysis and Proposal documentation for the prospectso Gap Analysis to understand product and tech limitationso Liaised between business and technical personnel to ensure a mutual understanding of processes and applications o Facilitated information gathering sessions with business and technologypartnerso Communicate project plans and reports; recognizes deviations from scope, schedule & cost and implements remedial actions as requiredo Built Product knowledge base through Product Documentation o Delivered Product Demos to customerso Lead Sales IT and Support Group with vendor management of RPM as required, supporting and optimizing the processing of user requests.o Complies with the IT System Development Life Cycle (SDLC) methodologyo Supports quality, innovative thinking and strong team work that promotes excellence in customer serviceo Delivered Prototypes under guidance & in collaboration with all stakeholderso Product Consultation to the customers in New Zealand, Middle East, Malaysia and Philippineso Customer Support for product level issue/query resolutiono Driving Demo scenarios for the sales team in the preparation for the demo of application Pokaż mniej o Market research and understanding healthcare industry trends and practices in Turkey.o Deep dive process analysis & improvisation for Public Hospital operationso Gathering requirements from vendor and follow-upo Converting the requirement document into requirement specifications for the softwareo Liaise between business and technical personnel to ensure a mutual understanding of processes and applications o Design prototypes in Balsamic for the UXo Review the screens prepared by UX designero Assisting Manager o Provide grooming to development team and understanding the technical challengeso AGILE development – Sprint planning/SCRUM Reviews & Retrospectives/Product Backlogs & Sprint Demoso Gap Analysis to understand product limitationso Build Product knowledge base through Product Documentationo Product Consultation to the customers in Turkeyo Customer Support for product level issue/query resolutiono Driving Demo scenarios for the sales team in the preparation for the demo of application for the possible prospects in Turkey Pokaż mniej

  • Business Analyst | Product Owner

    Jan 2018 - Jan 2019

  • Business Analyst

    Jan 2016 - Jan 2018

  • Business Analyst

    Jan 2016 - Jan 2018

  • Management Trainee | Business Analyst

    Jan 2016 - Jan 2017
• 

  Bayshore HealthCare

  Jan 2020 - Mar 2022

  Regional Recruiter
• 

  Extendicare

  Mar 2022 - now

  Senior Business Analyst