
Gurudayal Singh
Customer Service Team Lead

Connect with Gurudayal Singh to Send Message
Connect
Connect with Gurudayal Singh to Send Message
ConnectTimeline
About me
Information Technology Senior Project Manager
Education

The University of Auckland
-Bachelor of Science (B.Sc.)
Experience

NZI
Jan 1988 - Aug 1996Customer Service Team LeadTeam Leader in the Superannuation department responsible for Corporate Superannuation schemes. Managed 8-10 staff.

Tower Life Insurance Company
Aug 1996 - Sept 1999Business AnalystBusiness requirement enhancements for business units within the organization, produced road maps based on company strategy, Analyzed data and identified trends. Created business and management reporting - both weekly and ad hoc as needed.

Auckland District Health Board
Sept 1999 - Jul 2003Information AnalystCreated reporting requirements for the Ministry of Health. Scoped, developed and deployed (working with IT division) the reporting solutions. Analyzed clinical data and worked in a team with external vendors to implement clinical solution software.

Capgemini Engineering
Aug 2003 - Oct 2005Consulting ManagerCapgemini New Zealand- I worked as a senior consultant as well as project managed and oversaw the software implementation of clinical costing software. This was for three of the largest public hospitals in Auckland, Canterbury and Wellington. I also used my statistical skills to perform hospital data modelling to identify trends and forecast future hospital clinical capacity requirements.

Hewlett Packard Software, Strategy & Transformation
Oct 2005 - Nov 2015Senior Project ManagerI worked for HP as a senior project manager on client projects mainly on software implementation and software development projects. Some of the large companies that I worked for as an HP IT project manager were: | Fonterra - Auckland | District Health Boards - NZ | Auckland Transport | Telecom NZ (now Spark & Chorus) | Trustpower (now Mercury) - Tauranga | Telstra - Melbourne | Westpac - Sydney |.- Managed local, vendor and offshore resources - 20+ staff. Used both Agile both and Waterfall methodologies- Managed scoping, design, development, security, testing, change management, deployment and post deployment. I was also involved in bidding for the projects.- Planning, budgeting, reporting, stakeholder management and managed the production of all documentation. Show less

Datacom
Jan 2016 - Mar 2016Senior Project ManagerI produced a plan for the WAN and LAN upgrade for a large New Zealand dairy company and their suppliers.

Travel / Business
Apr 2016 - Jun 2018Setting up personal business
New Zealand Defence Force
Jul 2018 - Dec 2020Senior Information Technology Project ManagerI managed the development and implementation of clothing ordering system (SAP) using Agile Methodology.- Managed third party vendor, internal project team, managed budget, sprint planning and execution including daily scrums, sprint reviews, sprint retrospective and product backlog.- Managed stakeholder requirements, produced project reports, produced all required documents including security related requirements. System testing and change management planning. Risk & Issue management. Show less

Deloitte
May 2021 - Apr 2023Test ManagerI managed the software testing of SAP S4HANA Cloud implementation for this large government organization (Deloitte client). - Produced the test strategy, test plans, test scripts and exit reports- Used Agile methodology for test sprint planning and test cycle execution's- Managed testers and coordinated with 3rd party vendors. Managed defects, stakeholder management and produced weekly reports.

Sabbatical / Holiday
May 2023 - Jan 2024Sabbatical
Licenses & Certifications

1. Project Management Professional (PMP) - Certified Practitioner
Project Management Institute
3. Certified ScrumMaster (CSM) - in process of renewing
The Knowledge Academy
2. Agile PM - Agile Project Management Certificate
APMG International
Languages
- enEnglish
- hiHindi
- puPunjabi
Recommendations

Erik duchicela contreras
Ing. TelecomunicacionesDistrito Metropolitano de Quito, Pichincha, Ecuador
Kenric cha
SW Support Engineer II at NCR CorporationCremorne, Victoria, Australia
Reema patel
Founder of Line of Control Security Services, Inc./EducatorHayward, California, United States
Hasan rahman marzan
.Southwark, England, United Kingdom
Ramasubramanian chella samy
Looking for the new Role in Food and Beverage Service - In Room Dining manager | All Day Dining Res...Dubai, United Arab Emirates
John mckeon
Acoustics and audio technology.London, England, United Kingdom
Rob bernstein
Experienced OD & Leadership Consultant | Change Agent | Facilitator | Performance Coach |Experientia...Bexhill, England, United Kingdom
Jobie smith
Vice President of Operations at ACCI your Technology Connection RCDD, TECH, ES License holderTampa, Florida, United States
Mariah mayo
Dedicated to the power of storytelling.Aurora, Illinois, United States
Soumi srivastava
Technical SpecialistNew Delhi, Delhi, India
Marta świerczyńska
Senior Agency Partner Manager I DIMAQ Professionalمنطقة وودج الحضرية
Denys chepenko
SOC analyst at Clalit Health ServicesCenter District, Israel
Bruno pancica
IBM Cybersecurity Manager MexicoMexico City Metropolitan Area
Azfar tufail
B.E., MS-MPM , PMP, Scrum ,CS & TOGAF certified OT IT Project Management |Database |Power network ap...Dubai, Dubai, United Arab Emirates
Dragutin šuker
HSSE - MANAGER/ LEADOpatija, Primorje-Gorski, Croatia
Justin e. lauter
Senior Operations Manager at AvritekSan Diego, California, United States
Tracey smith
Director of Community Health and Programs at Illinois Public Health AssociationSpringfield, Illinois, United States
Oscar fernando blanco
Analyste en Assurance qualité chez COFOMO - Software Quality Assurance in COFOMOCanada
Pooja maini
Senior Project Lead | Full Stack Development | HCL | Ex - FIDELITY | ACCENTURENorth West Delhi, Delhi, India
Huynh bao toan
Assistant Manager (IQC) at Samsung Electronics HCMC CE ComplexTân Phú, Ho Chi Minh City, Vietnam
...