Shannon Price

Experience

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  Wawanesa Insurance

  Feb 2007 - Sept 2008

  Claims Adjuster

  -Was responsible for all of the auto property, accident benefits and personal property claim adjusting process including taking statements, determining liability and settling the claim (damage repairs, rental arrangements, settlements) -Built and maintained relationships with vendors-Consistently exceeded KPI expectations-Exemplified professionalism when dealing with insureds, demonstrating exceptional communication and conflict resolution skills-Was the first person to be hired for an adjusting position without prior insurance experience and/or education and was promoted to a Level 2 Adjuster within a year Show less

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  Peace Hills Insurance

  Sept 2008 - Apr 2011

  Claims Adjuster

  -Was responsible for all of the auto property claim adjusting process including taking statements, determining liability and settling the claim (damage repairs, rental arrangements, settlements) -Built and maintained relationships with vendors-Consistently exceeded KPI expectations-Exemplified professionalism when dealing with insureds, demonstrating exceptional communication and conflict resolution skills

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  Eagle Professional Resources

  Apr 2011 - Jun 2014

  Recruitment Specialist

  As a Recruitment Specialist for Eagle Professional Resources, my focus wass on building relationships with candidates and understanding the needs of our clients. I worked closely with our Account Executives, to place highly skilled candidates in contract and permanent positions with clients in Edmonton, Regina and Winnipeg. Clients include municipal government, provincial governments, utilities providers, insurance providers, and solutions companies. Roles filled include Project Manager, Business Analyst, Business Architect, Enterprise Architect, Solutions Architect, Infrastructure Architect, Systems Administrator, Systems Analyst, Developer.My responsibilities included:- Sourcing potential candidates from LinkedIn, job boards, internal database and referrals- Screening, interviewing and qualifying potential IT professionals- Maintaining relationships with all contractors on assignment as well as all those that I have had on assignment in the past and have placed in permanent roles. - Consistently meeting 15-25 new candidates in person each month.- Mentor new recruiters and share market knowledge with other new staff.- Provide absence coverage for Account Executive including communicating with clients, submitting candidates, creating job orders, following up on open orders and running priority meetings.- Maintain current knowledge of market conditions and activity. *Cerified Personnel Consultant (2013)*Performance Club Award recipient 2013*Performance Club Award recipient 2012 Show less

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  Flextrack Inc

  Jun 2014 - Aug 2018

  Program Manager

  Planned, implemented and managed a customized vendor management system and contracted labour procurement program for the Government of Alberta. Implementation tasks:Planned and managed the implementation of the programs into additional ministry and public sector clients.Participated in business process and analysis activities.Documented and presented risks to clients and provided possible mitigation options.Created business documentation including communication plans, risk logs, training plans, training materials, user guides, and reports.Engaged in business development meetings and presentations. Program Management tasks:Coordinated all operational tasks of the program. Wrote and presented quarterly and ad-hoc reports to client. Trained and mentored additional program manager for the GoA group of programs.Led meetings with ministry stakeholders to assess program successes and areas for program or process improvement. Show less

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  The Association of Professional Engineers and Geoscientists of Alberta (APEGA)

  Aug 2018 - Jan 2022

  Volunteer Manager

  Provide strategic and operational management to the Volunteer Management process. Oversee the administration and coordination of recruitment and selection of volunteers to support the work of the organization. Establish and continually improve the Volunteer Management program including policies and procedure development, creation of standards, and adhering to best practices. Set departmental objectives, monitor, and assess the quality of services provided. Provide leadership, guidance, coaching, recognition, corrective action (when required) and day-to-day management of the Volunteer Management team.-Oversaw the recruitment of about 1500 volunteers annually-Worked with all committee areas to evaluate the diversity of their volunteers and begin to create strategies for more inclusive and objective recruitment processes-Developed, designed and implemented volunteer acquisition processes, policies and technology to ensure fair and timely recruitment.-Provided leadership to staff within by creating a more welcoming culture, promoting cross-functional discussions, and promoting regular dialogueNotable Projects:Development of Volunteer Program — APEGALed the implementation of a Volunteer Management software including the design/redesign of policies, processes and proceduresCreated and launched a Professional Development and Training program for volunteers including topics such as Conflict Resolution, Teamwork, and Equity, Diversity and InclusionPartnering with Human Resources and EDI team to created business case for a project to debias the hiring processDetermined competencies and created a performance management process for volunteers (beginning 2022)Developed a structured recognition program for all volunteersLunch Learnings — APEGAWhen the pandemic hit, Initiated and implemented a Lunch Learnings series to offer social connection and speakers/instructors to staff on a variety of topics Show less

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  NorQuest College

  Jan 2022 - now

  Excited to have joined NorQuest in for this term position to help build and deploy leadership development programming. -Designed and implemented initiatives and activities to create the conditions for a thriving organizational culture at NorQuest. - Built relationships, provided support and created engaging content. - Built and facilitated sessions such as team building, SWOT analysis, and leaders in community.- Co-built and delivered multiple leadership development sessions for NorQuest's 140 leaders- Supported the planning and execution of College-wide culture events- Worked with business areas plan specific culture shifting initiatives including coaching, process development, training and leadership development- Co-created 2022-2023 program planningNotable Projects: Leaders Self-Assessment - NorQuest CollegeDesigned, developed and implemented a self-assessment questionnaire and tool for leaders130 Leaders completed the assessment as a checkpoint for their leadership in support of strategic direction and goalsAssessment in consideration for development into a 360 assessment toolPractical Nurse Program Culture ProjectWorked in a consulting capacity with this program area to investigate and define culture detractors. Created an year long plan for supporting staff and leadership in key culture shifting initiatives. Facilitated sessions on team building, communication, business process improvement Show less

  • Instructional Facilitator

    Jan 2022 - now

  • Culture Development Consultant

    Jan 2022 - Sept 2022
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  NAIT (Northern Alberta Institute of Technology)

  Dec 2022 - now

  Consult with frontline leaders to develop and facilitate team development, process improvement, culture enhancement, organizational design, and stakeholder engagements. This position may also be involved in the facilitation of large-scale organizational strategy and change management sessions with guidance from Senior Organizational Development Consultants.Support frontline leaders through coaching to realize their strategic objectives.Develop and facilitate workshops, sessions, and training on leadership development and employee engagement to produce specified outcomes aligned with organizational strategy. Support and collaborate with the Organizational Development Services team on organizational development projects and initiatives with multiple stakeholders, including large scale community events.Implement strategic recommendations on Organizational Development programs with a focus on improving organizational effectiveness and employee experience. Show less

  • Organizational Development Consultant

    May 2023 - now

  • Instructor

    Dec 2022 - now
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  Servus Credit Union

  Jan 2023 - May 2023

  Learning Consultant

  Joined Servus to support transformation through their Culture Reboot project. Building and designing Culture Reboot modules. Delivered facilitated sessions for Module 1 and currently delivering Module 2. --Providing ad-hoc support to leaders and areas in implementing the learnings.-Delivered learning modules to ~2000 participants across the organization. NPS of 34-40 for sessions. -Took leadership and ownership in designing an easy to use and user friendly approach to registration-Participating in the reimaging and design of the next modules as the project has been shifted to support staff through an upcoming merger-Created weekly reporting from which determined communication and support offered to leaders to engage their teams-Providing ad-hoc support to leaders and areas in implementing the learnings. Show less

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  Good Talk Collective

  Jun 2023 - now

  Co-Founder