Aimee Reeves

Experience

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  Community Living Options

  Jan 2002 - Jan 2005

  Program Support Specialist

  Adhered to personal support plansAdministered medicationsCoached consumers in independent living skill developmentDocumented accurate case notesProvided support services to adults with developmental disabilities and mental illnesses

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  AmeriCorps

  Jan 2005 - Jan 2006

  Americorps Vista

  Provided enhanced case management and cultural orientation services to newly arrived refugee familiesInterviewed clients and submitted immigration and family reunification applicationsRecruited program participants and volunteers

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  Lutheran Social Services of the Southwest

  Jan 2006 - Jan 2010

  Community Outreach Specialist/Trainer

  Coordinated a grant-funded Women's Empowerment Program for refugees Developed programming and community partnerships Facilitated classes, workshops, events and community microenterprise sales Provided case management, cultural orientation, and immigration services Recruited program participants and volunteers Secured grant funding and in-kind donations

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  U.S. Census Bureau

  Jan 2010 - Jan 2010

  NRFU Enumerator

  Canvassed assigned areasCollected demographic, economic and housing dataConducted interviews with residents in assigned areaCorrected discrepanciesFollowed stringent guidelines and confidentiality laws

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  Verizon

  Jan 2011 - Jan 2014

  Customer Service Representative

  Communicated expert knowledge of products and servicesIdentified, analyzed and resolved customers' needsProcessed orders, forms, applications and requestsProvided tier 1 technical support and troubleshooting

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  ICF

  Jan 2011 - Jan 2011

  Data Collector

  Administered health risk surveys to studentsCompleted required documentation for each visited schoolCoordinated scheduling of makeup surveysMaintained expense logs and progress reportsPerformed quality control on the collected information

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  Richdale Apartments

  Jan 2013 - Jan 2018

  General Manager

  Gathered, analyzed, and interpreted local market trendsInspected facilities and oversaw improvementsMet target revenues and leasing objectivesNegotiated new lease agreements and renewal contract termsPromoted resident satisfaction and retention

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  The Michaels Organization

  Jan 2018 - Jan 2018

  General Manager, Revel Apartments

  Enforced community policies and lease complianceManaged annual budget and marketing planMaximized occupancy and revenue generation, during lease-upOversaw property maintenance and apartment turnsSupervised internal staff and outside vendors

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  Edina Realty

  Jan 2019 - Jan 2019

  Sales/Listing Coordinator

  Entered data and updated real estate listings in the MLSManaged front office, including equipment maintenance and supply inventoryPerformed general administrative duties Processed and applied broker paymentsReviewed legal contracts for accuracy

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  Liceo Pino Verde

  Jan 2020 - Dec 2020

  IB MYP English Language Teacher

  Designed engaging ELA curriculum, lesson plans and learning activitiesEducated middle school students, in-person and virtuallyEvaluated students' progress based on IB criteriaGuided students in academic improvement strategiesImplemented classroom management techniques

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  Leelanau Wine Cellars, Ltd.

  Jan 2022 - now

  Tasting Room Manager

  Delivered exceptional customer service, educating guests about wines, vineyard practices and brand storyDrove direct-to-consumer wine sales and actively promoted wine club membershipsManaged tasting room budget, ensuring profitability and setting sales targetsOversaw daily bar and retail operations, opening and closing procedures and inventory managementPartnered with marketing team to amplify tasting room presence and promotionsPlanned and executed calendar of tasting room events Recruited, trained, and mentored frontline staff Show less