Aimee Reeves

Aimee Reeves

Program Support Specialist

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  • Timeline

  • About me

    Mission-driven management professional

  • Education

    • Studio Arts College International

      -
    • Western Michigan University

      -
      Bachelor of Arts
  • Experience

    • Community Living Options

      Jan 2002 - Jan 2005
      Program Support Specialist

      Adhered to personal support plansAdministered medicationsCoached consumers in independent living skill developmentDocumented accurate case notesProvided support services to adults with developmental disabilities and mental illnesses

    • AmeriCorps

      Jan 2005 - Jan 2006
      Americorps Vista

      Provided enhanced case management and cultural orientation services to newly arrived refugee familiesInterviewed clients and submitted immigration and family reunification applicationsRecruited program participants and volunteers

    • Lutheran Social Services of the Southwest

      Jan 2006 - Jan 2010
      Community Outreach Specialist/Trainer

      Coordinated a grant-funded Women's Empowerment Program for refugees Developed programming and community partnerships Facilitated classes, workshops, events and community microenterprise sales Provided case management, cultural orientation, and immigration services Recruited program participants and volunteers Secured grant funding and in-kind donations

    • U.S. Census Bureau

      Jan 2010 - Jan 2010
      NRFU Enumerator

      Canvassed assigned areasCollected demographic, economic and housing dataConducted interviews with residents in assigned areaCorrected discrepanciesFollowed stringent guidelines and confidentiality laws

    • Verizon

      Jan 2011 - Jan 2014
      Customer Service Representative

      Communicated expert knowledge of products and servicesIdentified, analyzed and resolved customers' needsProcessed orders, forms, applications and requestsProvided tier 1 technical support and troubleshooting

    • ICF

      Jan 2011 - Jan 2011
      Data Collector

      Administered health risk surveys to studentsCompleted required documentation for each visited schoolCoordinated scheduling of makeup surveysMaintained expense logs and progress reportsPerformed quality control on the collected information

    • Richdale Apartments

      Jan 2013 - Jan 2018
      General Manager

      Gathered, analyzed, and interpreted local market trendsInspected facilities and oversaw improvementsMet target revenues and leasing objectivesNegotiated new lease agreements and renewal contract termsPromoted resident satisfaction and retention

    • The Michaels Organization

      Jan 2018 - Jan 2018
      General Manager, Revel Apartments

      Enforced community policies and lease complianceManaged annual budget and marketing planMaximized occupancy and revenue generation, during lease-upOversaw property maintenance and apartment turnsSupervised internal staff and outside vendors

    • Edina Realty

      Jan 2019 - Jan 2019
      Sales/Listing Coordinator

      Entered data and updated real estate listings in the MLSManaged front office, including equipment maintenance and supply inventoryPerformed general administrative duties Processed and applied broker paymentsReviewed legal contracts for accuracy

    • Liceo Pino Verde

      Jan 2020 - Dec 2020
      IB MYP English Language Teacher

      Designed engaging ELA curriculum, lesson plans and learning activitiesEducated middle school students, in-person and virtuallyEvaluated students' progress based on IB criteriaGuided students in academic improvement strategiesImplemented classroom management techniques

    • Leelanau Wine Cellars, Ltd.

      Jan 2022 - now
      Tasting Room Manager

      Delivered exceptional customer service, educating guests about wines, vineyard practices and brand storyDrove direct-to-consumer wine sales and actively promoted wine club membershipsManaged tasting room budget, ensuring profitability and setting sales targetsOversaw daily bar and retail operations, opening and closing procedures and inventory managementPartnered with marketing team to amplify tasting room presence and promotionsPlanned and executed calendar of tasting room events Recruited, trained, and mentored frontline staff Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Accessible Arts Teacher

      Issued by Kalamazoo Institute of Arts
      Kalamazoo Institute of ArtsAssociated with Aimee Reeves
    • Tutor

      Issued by BOYS & GIRLS CLUB OF GREATER KALAMAZOO, INC.
      BOYS & GIRLS CLUB OF GREATER KALAMAZOO, INC.Associated with Aimee Reeves
    • Resident Instructor

      Issued by Eco Hostel Medellin Meditation and Spanish School on Jan 2021
      Eco Hostel Medellin Meditation and Spanish SchoolAssociated with Aimee Reeves
    • Foster Home Provider

      Issued by Arizona Humane Society and MCACC on Jan 2009
      Arizona Humane Society and MCACCAssociated with Aimee Reeves
    • Volunteer, Service Arizona Spectacular

      Issued by AmeriCorps on Nov 2005
      AmeriCorpsAssociated with Aimee Reeves
    • Americorps Vista

      Issued by AmeriCorps on Jan 2005
      AmeriCorpsAssociated with Aimee Reeves
    • Gardener

      Issued by Territorios de Paz on Jul 2020
      Territorios de PazAssociated with Aimee Reeves