Experience

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  Robert wood johnson university hospital somerset

  Sept 2018 - Jan 2020

  Environmental services

  ▪ Collected data to perform comprehensive assessments and create corrective action plans for operations ▪ Assessed efficiency of nursing staff based on patient surveys and maintained effective communications

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  Crown car wash

  Jul 2020 - Sept 2020

  Logistics coordinator

  ▪ Managed customer payments, contributed to accuracy improvement, maintained accounts of payments.▪ Objectively analyzed paint quality of customer vehicles and recommended solutions for improvement.▪ Appraised customers on options and savings opportunities through memberships.

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  Mattawang golf club inc

  Sept 2020 - Aug 2021

  Outdoor operations

  ▪ Established positive and effective communication among unit staff, reducing discrepancies and conflict ▪ Identified and resolved unauthorized or ineffective practices while maintaining positive rapport with clients ▪ Managed, enforced, and optimized internal policies to preserve optimal responsiveness to demands

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  Nfi

  May 2023 - Aug 2023

  Supply chain operations intern

  ▪ Implemented lean 5S and Six Sigma across 340,000 square feet, minimizing equipment retrieval time by 40%▪ Performed waste analysis and introduced process improvements leading to 56% reduction in floor-loaded unloading time▪ Initiated 5S audit which resulted in efficiency improvements that will be implemented at other locations across the nation▪ Conducted safety risk assessments and placed corrective action plans to reduce hazardous staff movements by 20%▪ Led meetings raising and contributing to a culture of safety consciousness and proactive risk mitigation with 100% attendance▪ Executed comprehensive internal audit locating failure points, enhancing efficiencies, and ensuring compliance to standards▪ Leveraged data tracking to achieve a 15% productivity boost while preserving a high employee morale in packout operation Show less

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  United airlines

  Jan 2024 - Jun 2024

  Long-term industrial engineering intern

  Analytics & Innovation team under the Digital Technology department:▪ Piloted a baggage recheck rapid improvement event, optimizing the overall process and decreasing missed bag rate by ~10%▪ Utilized Python to build a Terminal A baggage model improving bag room space utilization by roughly 20%▪ Proposed 10% of leisure winter flight traffic to be reassigned to Terminal C, intending to improve oversized missed bag rates▪ Leveraged data visualization tools such as Think-Cell to visualize SQL analysis findings and present to key stakeholders▪ Performed analysis aiming to decrease international flight connection times by 15% and boost connecting flight sales by 10% Show less

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  Cisco

  Jun 2024 - Aug 2024

  Product quality engineering intern

  Technology & Quality team under the Supply Chain Operations department:▪ Parsed 860,000 rows of fulfillment data and compiled results in Power BI to track live Tier 2 distributor performance▪ Developed stock fulfillment rate metric improving accuracy by over 75%, and presented analysis to key executives▪ Constructed a future state process map to identify opportunities for automation, reducing manual processes by up to 70%▪ Employed SQL automating collection for product revision performance data, accelerating analysis by 80%▪ Managed showcase team, regulated meetings with SMEs globally, and delegated workload based on individual strengths Show less