
Shalini Kasana
Quality Control Inspector

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About me
Continuous Improvement Manager @ loveholidays | Process Improvement
Education

Alliance francaise de Delhi
2014 - 2016French Language and Literature
Amity University
2014 - 2017Bachelor of Arts - BA French Language and Literature 96%Activities and Societies: - Head of Amifest organizers - An event planner for an international food festival - Awarded with prestigious award Course highlights:- Business French- French Cultural Studies- Identity in Modern France- French literature - Temptations of the Tragic: Love and Death in French Literature- Gender and Sexuality in French Cinema- Pragmatics: Meaning, Context, and Interaction

Aston Business School
2021 - 2022Master of Business Administration - MBA Business Administration and Management, GeneralCourse highlights: - Designing and Managing operations, systems and Processes- Research Method for business- Leading enterprises- Developing an innovative and entrepreneurial mindset- Creating and delivering customer values- Crafting strategy - Measuring and enhancing Financial performance

Kendriya Vidyalaya
2001 - 2013
Experience

Kasana & Associates
Jan 2014 - Aug 2017Quality Control Inspector- Responsible for the quality and workmanship of every activity, thorough knowledge of all phases of engineering construction relating to Civil, Architectural and Structural discipline interfacing the multidisciplinary operations.- Develop and determine all standards to perform inspection and tests on all procedures and oversee all testing methods and maintain high standards of quality for all processes.- Review the quality of all materials at the site and ensure compliance with all project specifications and quality and collaborate with the department for all material procurement and maintain the quality of materials.- Supervise the effective implementation of all test and inspection schedules and ensure adherence to all procedures and coordinate with various teams to perform quality audits on processes.- Analyze all products and non-conformance processes and evaluate all documents to ensure the maintenance of optimal quality and prepare monthly reports to evaluate performance.- Monitor an efficient system and record all project activities and analyze all processes to ensure all work according to quality requirements.- Develop a method statement for the activity including risk assessment and job safety environmental analysis and Inspection Test Plan and Checklist based on specifications of the project.- Coordinate with the consultant's representative and Site In-charge for inspection. Show less

Le Rythme Français
Mar 2015 - Jun 2017French Instructor
Accenture
Aug 2017 - Jun 2020Quality Assurance Lead- Conducted regular quality audits for monitoring the performance of associates, ensuring compliance with pre-set quality parameters and meeting with target with a 100% accuracy level.- Reviewed and revised course materials to ensure they are in line with operating processes, procedures and systems.- Trained, mentored, and guided team members on Lean management, Operations tools, Process continuous improvement and leadership development.- Delivered training to various parts of the business and work with various stakeholders to coordinate and organized training sessions.- Collated feedback on completed training to evaluate and measure results and make improvements where required.- Monitored staff performance and organizational processes.- Identified improvement opportunities through working with the shop floor teams and facilitated Kaizen events to drive incremental improvement.- Managed critical operational processes, with end to end business responsibility Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.- Elicited change requirements and drives process change using staff interviews, document analysis, requirements workshops, surveys, site visits, and process and workflow analysis. Show less

Totalogix solution
Sept 2019 - Jul 2021Business Improvement Consultant
Amazon
Jun 2020 - Sept 2021Operational Excellence Lead- Monitored supply chain and managed logistics functions for the company.- Provides prompt and efficient service to Amazon sellers and merchants, including the appropriate escalation of sellers' issues.- Assisted Project Owners in planning project timelines, milestones, and deliverables, using management methods and software tools.- Conducted root cause analysis in deficient areas to identify and resolve central issues. Taught lean tools to all levels of the organization (Kaizen, 5S, Standard Work, etc.) Ensured lean activities are linked to the business strategies and initiatives and developed a transformation plan in collaboration with Leadership Team.- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve seller's issues and questions.- Prepared and implemented learning strategies and programs.- Managed team of employees, overseeing hiring, training, and professional growth of employees.- Prepared and implemented learning strategies and programs.Deployed different kinds of learning methods companywide٫ such as coaching٫ job- shadowing٫ online training and so on. Show less

Saga plc.
Jan 2022 - Jan 2022MBA Consultant
Virgin Money
Mar 2022 - Mar 2022MBA Consultant
Grainforce Unit
Apr 2022 - Nov 2022Business Development Consultant- Creating in-depth reports and presentations on a business’s processes.- Providing forecasts and expectations.- Suggesting solutions to business problems.- Establishing methods for testing business applications and creating templates for reports used to monitor application effectiveness.- Hosting workshops and staff presentations within a company.- Working closely with key customers to keep them updated on process changes designed to improve service.- Establishing communication networks with other Consultants who work as IT or Recruitment Specialists.- Studying new and potential trends within an industry.- Discovering new opportunities and markets for businesses to expand in.- Finding new financial avenues to keep a company solvent. Show less

Wesleyan
Jul 2022 - Jan 2023Continuous Improvement Manager- Creating a culture of improvement by encouraging employees to identify problems and offering rewards for identifying solutions.- Communicating with employees about changes in company policy or procedures.- Experience with automation and Robotic Process Automation (RPA).- Creating a strategic plan for improving efficiency, reducing costs, or increasing revenue- Monitoring employee performance to ensure that goals are met Coordinating the implementation of new processes across all departments or work groups within an organisation.- Conducting regular performance reviews to identify training needs or disciplinary action where necessary.- Reviewing statistical data on business performance to identify opportunities for improvement.- Developing and implementing new policies or procedures that enhance efficiency or improve customer service- Imposing discipline when necessary to enforce rules or uphold company standards Show less

Loveholidays
Feb 2023 - nowContinuous Improvement Manager- Identifying areas for improvement: This involves evaluating current processes, systems, and procedures to identify areas where improvements can be made. I work with teams across the organization to gather data, analyze performance, and identify potential opportunities for improvement.- Developing and implementing improvement plans: Based on the findings from the assessment, I develop and implement action plans to address areas for improvement. I work with cross-functional teams to ensure that the plans are executed and tracked to completion.- Facilitating continuous improvement workshops: I lead workshops and training sessions to help employees understand the benefits of continuous improvement and to develop their skills in identifying and implementing process improvements.- Driving change management: I work with teams across the organization to drive change management and ensure that improvements are successfully integrated into the business. This involves training and coaching employees, communicating changes to stakeholders, and working with leaders to secure buy-in and support.- Measuring and reporting on performance: I measure the impact of improvement initiatives and report on performance to stakeholders. This helps to demonstrate the value of the improvements and to identify areas where additional improvements can be made. Show less
Licenses & Certifications
- View certificate

Delivering Employee Feedback
LinkedInOct 2019 - View certificate

Six Sigma Yellow Belt
6sigmastudy - The global certification body for six sigma certificationsMar 2021 - View certificate

Supply Chain Operations
Rutgers UniversityApr 2021 - View certificate

Supply Chain Sourcing
Rutgers UniversityMar 2021 
Academic and Business Writing
University of California, BerkeleyFeb 2021- View certificate

Supply Chain Logistics
Rutgers University - View certificate

Supply Chain Planning
Rutgers UniversityMar 2021 
Planning for Your Hybrid Organization
LinkedInMar 2021- View certificate

Penser comme un leader
LinkedInOct 2019 
Brand Management: Aligning Business, Brand and Behaviour
London Business SchoolMar 2021
Honors & Awards
- Awarded to Shalini KasanaCertificate of Excellence Accenture Aug 2019
- Awarded to Shalini KasanaStar of Business Award - Nov 2018
- Awarded to Shalini KasanaEncore awards Accenture Mar 2018
- Awarded to Shalini KasanaBaljeet shastri Award Amity University Aug 2017
- Awarded to Shalini KasanaFirst in Academic performance Amity University Gurugram, Accenture Aug 2017
Volunteer Experience
Fundraising Coordinator
Issued by PETA
Associated with Shalini KasanaEducation Mentor
Issued by Amazon
Associated with Shalini KasanaEvent Organizer
Issued by AMITY University Gurgaon on Feb 2015
Associated with Shalini Kasana
Languages
- frFrench
- spSpanish
- enEnglish
- hiHindi
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