Shahdan Ragheb

Experience

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  QNB Group

  Jul 2016 - Sept 2016

  Customer Service Representative
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  Four Seasons Hotels and Resorts

  Jul 2018 - Sept 2018

  Accountant
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  Emaar

  Jul 2019 - Sept 2019

  Accountant
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  ICOM

  Nov 2020 - Oct 2021

  Commercial & Partnership Executive

  •ICOM is a globally integrated medical, educational, association, communications and event management Company.•Collaborated with senior leadership to identify funding objectives and devise workable development plans.•Performed events and conferences coordination for Medical co. and entities supporting women and kids rights.•Leveraged and deployed B2B Fundraising packages.•Collaborated with marketing teams to develop marketing materials for campaigns.•Built and used pricing models, market analysis and contract collateral to prove out and pave way for new event's ideas.•Advised on capture strategy, solutions and costing and pricing deals.•Evaluated existing plans, processes and events planning services to identify opportunities for improvement.•Researched and identified new vendors and suppliers to obtain competitive pricing.•Attended and organize fundraising events and conferences to stay informed on industry developments and network with peers.•Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.•Developed sales strategies to achieve short and long-term sales revenue objectives.•Developed post-event reports to determine effectiveness of each event. Show less

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  Qawmia Language School (IG Educational System)

  Sept 2021 - Dec 2021

  Mathematics and English Teacher

  •Provided meaningful math instruction to improve math skills of children.•Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.•Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.•Cultivated relationships with parents for complete support network.•Administered assessments and standardized tests to evaluate student progress.•Utilized multimedia strategies and technology to convey information in fresh and interesting ways.•Led interesting and diverse group activities to engage students in course material. Show less

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  Credit Agricole Egypt

  Jan 2022 - Mar 2023

  Relationship Banker

  •Resolved customer complaints while prioritizing customer satisfaction and loyalty.•Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.•Increased daily sales by upselling banking products and financial services to customers.•Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.•Answered customer questions and explained available services such as deposit accounts, bonds, and securities.•Worked with clients to address and respond to client and partnership management issues.•Engaged departments in customer satisfaction initiatives to uplift service ratings.•Cultivated strong customer relationships by providing tailored advice and services.•Adapted products and services to suit customers' changing financial circumstances.•Interviewed customers to obtain information for opening new accounts or renting safe deposit boxes. Show less

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  BEST MEDIA PRODUCTION

  Apr 2023 - Mar 2024

  •Provided guidance to managers and employees on talent management, payroll and benefits.•Managed payroll processing and benefits to compensate employees for service rendered.•Delivered friendly assistance with new hires throughout interviewing and hiring process.•Screened applicant resumes and coordinated both phone and in-person interviews.•Filed paperwork, sorted, and delivered mail and maintained office organization.•Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures. Show less •Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.•Reviewed financial reports and streamlined operations to increase productivity and company profits from films production.•Provided strategic planning advice and financial oversight for corporate stakeholders.•Revised footage according to producers' and directors' requests.•Developed forecasting tools to analyze revenue variances and capitalize on industry trends.•Managed multiple projects simultaneously to meet deadlines.•Stayed alert, active, and ready to respond to any request at any time using variety of available resources.•Monitored production budget to track expenditures and control costs.•Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays.•Worked with producers and other team members to meet deadlines.•Met with production teams to discuss and evaluate project needs. Show less

  • Human Resources Specialist

    Apr 2023 - Mar 2024

  • Financial Analyst

    Apr 2023 - Aug 2023
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  Rotana Hotel Management Corporation PJSC

  Mar 2024 - now

  HR & L&D Officer