Experience

• 

  Hexagon ppm

  Dec 2013 - Feb 2015

  Software analyst

  • Prepared the client presentations and explain them the USPs of product and latest functionalities included• Analyzed the business and technical requirements arising from client and corporate project initiatives• Supporting pre-sales and synthesizing the sales feedback to prioritize improvements in the functionality• Developed and tested the new features incorporated in the product as per the client requirement• Ensured the proper functionality of product with automated test procedures after introducing the new functionalities• Maintained the daily test procedures including test scripts of new functionalities• Introduced the automated test procedures, which saves time by 70% and ensured functional credibility of the product• Took active role in the planning of project outline by providing my inputs Show less

• 

  Pharmeasy

  Apr 2017 - May 2017

  Intern

  • Research on customer behaviour flow while switching from offline to online to order medicines• Improved the internal operations and stream line the processes with the aid of technological solutions• The deliverables of the project include insights for the business level strategy development and factors on which sales team can emphasise to attract more customers on board• These inputs are used to identify the value adding services in organisation and direct the business to grow accordingly• Improved customer experience, reduced number of touch points, better evaluation of performance metrics of employees and system re-design Show less

• 

  Byju's (think & learn pvt. ltd.)

  Jun 2018 - Nov 2019

  • Generated 84 Lakhs of revenue over the span of 15 months in k12 segment• Maintained the conduction to sales conversion rate at 60% in B2C market• Analysed the specific needs of customers via careful surveys to develop data driven pitches which consistently increased the conversion rate by 17%• Fostered strong relationships with customers and addressing their issues post sales to maintain healthy brand value• Handled a team of 7 members as team lead guiding them through pre- sales, sales and post- sales procedures for 3 months• Trained new employees in industry knowledge, product pitch and closing strategies in real time interactions with clients• Trained interns on the framework and flow of sale process w.r.t customer state of mind• Carefully analyzed the new product “Disney Byjus” and developed a new product pitch for the product explaining the USPs of product• Conducted a workshop themed “Learn from No”, to boost the morale of employees• Designed the conduction flow for k3 product according to market requirements interacting with customers and development team Show less • Engaged with prospects over the call and scheduling the appointments for product discussion• Interacted with students and parents to convert them as Customers by using various sale strategies• Designed various campaigns based on market requirements and implementing them over time• Executed the feedback loop operations by taking the key requirements from end customers and providing key inputs for product updates• Extensive knowledge on “Leadsquared”, CRM for sales to manage leads. Show less

  • Senior Business Development Associate

    Jun 2019 - Nov 2019

  • Business Development Associate

    Jun 2018 - May 2019
• 

  Extramarks education india pvt. ltd.

  Jan 2020 - Jul 2020

  Business development manager
• 

  Whitehat jr

  Nov 2020 - May 2022

  Director in training
• 

  Gkc foods

  May 2022 - now

  International business development manager